10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Wadsworth
Rating 3.43.4 out of 5 stars
(Based on 53 reviews)
- Rating 4.04 out of 5 StarsFeb 11, 2020We got served and treated by Catherine P. She was so AMAZING and attentive. Honestly it's very so often that you can find a fast food/restaurant that has great customer service. We tipped her cashing out, and went back bought a cheesecake just to tip her an additional seven dollars. She most likely deserved more but didn't have that much money. We hope she'll be here when we come back. The company would make s mistake letting her go. The only down fall was the weird smell, and we didn't know how to put our finger on it. Maybe just a bad day.Kara A.
- Rating 1.01 out of 5 StarsDec 23, 2019I would like to thank your restaurant for sending me a salad that was marked as use by the 21st eod maybe you should educate your employees about health code violationsLiz s
- Rating 1.01 out of 5 StarsDec 20, 2019I am very disappointing yet again for the second time using the catering service and the lack of response and poor customer service I received on two different occasions. I will never use this place to cater for the hospital again!Jenny Choi
- Rating 3.03 out of 5 StarsNov 18, 2019I frequent this restaurant and normally receive excellent service. Today I placed an order online, when I got home and opened the bag I saw that the 6 breadsticks I ordered and paid for were not present. I live pretty far from the restaurant so returning to ask for them really wasn't an option. I'm really disappointed because I paid for something I didn't get (and I LOVE Fazoli's breadsticks!!!)Sandra C
- Rating 5.05 out of 5 StarsNov 10, 2019I LOVE Fazolis. Why do you keep closing our Colorado stores? Advertise, get a rewards program, come on! The bread sticks are the BEST anywhere. Catherine at this store has been at this restaurant and other Fazoli's for years--it's almost like going to her home for dinner! She makes us feel like treasured guests! PLEASE don't continue closing our Denver stores!!!!! You had the BEST site overlooking Sloan Lake with downtown Denver in the distance on approximately 20th and Sheridan and then you SOLD it.....it's now a Chick Fil A!!David D
- Rating 4.04 out of 5 StarsOct 29, 2019Food was good, hot, very little wait time.
Same person that took my money brought me my food. Good customer service.
The thing that turned me off, thus the 4 star review, was the long fingernails with black dirt underneath on the crew member that took my money AND brought me my food.
Where was the manager? I would've told the employee to go home and fix the nails or take the day off.
- Rating 5.05 out of 5 StarsOct 17, 2019Another great Fazoli’s experience! Many thanks to Catherine for greeting us and filling our order. She is so nice, friendly, and helpful. Food was again great. Thanks so much for your excellent management!Harley A
- Rating 1.01 out of 5 StarsOct 10, 2019Hello,
Unfortunately, I will likely not come back to your restaurant in the future.
I was clearly an inconvenience to your staff with my visit today.
My order # AAA3HHX6ANA6.
Your staff is terrible to listen when ordering. I wanted a child's size spaghetti, but got an adult. Since that was already dished up, I just took it and paid my bill. OK, so no big deal.....
I also ordered a triple chocolate cheesecake. It was frozen, still hard as rock, I wasn't told, and there was no chocolate sauce on it.
NOT NICE. Sorry!!! This may be petty.....
BUT, when you are left sitting at a drive thru for 10 minutes only to have these issues....I just can't, anymore....Julie J
- Rating 4.04 out of 5 StarsSep 25, 2019My husband and I received excellent customer service from Pablo, who regularly checked on customers and provided a friendly, engaging dining experience. Katelyn Q was handling orders, and she seemed to be having a very difficult time with a positive presentation and remembering or clarifying order details. We had to ask twice for separate drinks, and she then forgot to give us both the cups for our drinks and the desserts we ordered. Overall, a wonderful dining experience as we've come to expect from Fazoli's.Jaki TB
- Rating 1.01 out of 5 StarsSep 03, 2019This store is having severe issues keeping up with their business. First, they were out of Alfredo sauce when the special was Chicken Parm Pasta Duo. After requesting from the clerk for no cheese, she commented about adding it, when our food finally came out, still had cheese. My mistake, the receipt didn’t have minus cheese. This entire time, the restaurant was out of breadsticks until after my others food was out. 26 minutes later and I am still waiting on my dinner to be remade...
Order Id AAA3HHVUACAUScot M
- Rating 1.01 out of 5 StarsSep 01, 2019Very disappointed today :( Salad was brown, 2 bags of breadsticks (1 cold), lasagna was so dried up& chewy that we could not eat it. 2 of my three dogs even turned their noses up to it. Looked good because they threw sauce & cheese on it and reheated it, but was horrible. On a happier note, the spaghetti was hot!Jeanie S.
- Rating 5.05 out of 5 StarsAug 15, 2019Catherine provided excellent service. She also was very upbeat and cheerful.Levi P.
- Rating 1.01 out of 5 StarsJul 30, 2019I waited for 30 minutes to get 6 breadsticks and a premade salad.Karis M
- Rating 5.05 out of 5 StarsJul 30, 2019Rony and Nate were off the charts fantastic with their customer service!Stacey C.
- Rating 1.01 out of 5 StarsJul 26, 2019They were short staffed and literally rationing meatballs. It took 30 minutes in the drive thru. They forgot the sauce for the two pastas I ordered. They forgot the salad dressing.Jennifer S
- Rating 5.05 out of 5 StarsJul 21, 2019Great service especially RomyKatee G
- Rating 5.05 out of 5 StarsJul 18, 2019we appreciated the great, friendly service that Catherine provided. She loves her job and it shows in the way she treats her customers.Jerrie C
- Rating 5.05 out of 5 StarsJul 13, 2019Rony was great! We lived the cinnamon breadsticks he had us sample!AJ Novotny
- Rating 5.05 out of 5 StarsJul 13, 2019Rony was so nice and the cinnamon breadsticks were yummy!Keslie L
- Rating 5.05 out of 5 StarsJul 10, 2019Stopped in for lunch yesterday and was helped by Catherine. She was bubbly, helpful and down right pleasant. My lunch was good but I would come back for her amazing customer service and attitude...a real asset to your business!Carol L