Fazoli's Abiline

Rating 4.0
4.0 out of 5 stars
(38 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Abiline

(Displaying 6 out of 38 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Food wasn't cooked my pasta was nasty half cooked the pizza was gross the breadsticks were burnt the employees were rude and had sassy attitudes
  • Rating 1.0
    1 out of 5 Stars
    We were traveling through the area so this is not our local store. My daughter ordered a bowl of noodles nothing else no sauce and it was $7. I asked if it was the same price as regular and he just laughed and said yes. I asked about getting a discount since there was no sauce only plain noodles and he again just laughed at me and said there was nothing he could do. First of all that is condescending and rude. I know that it can de discounted because it has before and $7 for plain noodles is absurd. Customer service is a thing of the past and no one seems to care anymore. When we returned home to TN, we went to our local fazolis and I ordered a baked spaghetti with marinara sauce and after I drove 20 mins to my home I found it had meat sauce. Once again no one cares and no one tries. I called the store and they didn't seem to care they say its busy and those things happen. NO THEY DONT IF YOU CARE. What these people and young kids just don't seem to understand or care is that people don't order their food certain ways to be a jerk, people have food allergies and diet restrictions to keep from getting terribly ill or worse. Hopefully you will never have a lawsuit over an issue like this and maybe your employees need better training and they need to go. If you cant tell a meat sauce from a marinara sauce when its baked (as he stated) then maybe to cause your store a lot less issues you could maybe get two different colored pans or a way to identify the difference because I do know for sure if you constantly have to replace orders or make corrections it would save a lot of money and business to find a better solution. You would also stay a lot busier if you had good customer service. There is only one fast food chain that has never messed up my order or been rude and that's Arby's who will get my business from now on.
  • Rating 5.0
    5 out of 5 Stars
    Muy buen servicio,tienda limpia y empleados muy hamables sobretodo Diego Mánager..buen trabajo Felicidades.!!
  • Rating 5.0
    5 out of 5 Stars
    Muy bien servicio
  • Rating 5.0
    5 out of 5 Stars
    This was my first time at this fazolis. The restaurant was very clean. Blanca and Cristina were very helpful suggesting items from the menu. The food came out fast and they cleaned up all our plates. I did not expect this amazing service. Thank you! My salad and pasta was very good. My family loved their pizza, spaghetti, and brownies.
  • Rating 5.0
    5 out of 5 Stars
    Very great and outstanding customer service!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Aurora, CO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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