Fazoli's Centennial

Rating 3.1
3.1 out of 5 stars
(25 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Centennial

(Displaying 6 out of 25 reviews)
  • Rating 5.0
    5 out of 5 Stars
    I tried a catering order with Fazoli's for the first time yesterday and I was really impressed! The food was fresh, delicious, and exactly what I ordered. The team that prepared the order was very friendly and accommodating. It was a nice touch to have all the utensils for serving the food. I will definitely be doing this again. Thank you very much!
  • Rating 1.0
    1 out of 5 Stars
    I tried to go in today for lunch but I had to leave after several minutes of waiting without anyone taking my order. The gentleman who had been in the store before I got there also left at one point while I was waiting, he had been waiting longer than myself and also was never helped. At one point the cook in the back put a ticket up in the window and the lady on the front end told her the ticket had 'fallen in to the sauce.' The cook retrieved the ticket for the window - stated yes it had fallen in the sauce - and then it fell back in to the sauce AGAIN. While I was waiting another customer sent back ravioli and soup and said both were cold. There appeared to be only one cook in the back. She had long blond hair with nothing in place to secure her hair and set out several dishes while I was there with bare hands and long acrylic fingernails that I would not want touching my food. Between the questionable handling of the food and the wait time I felt I had no choice but to leave. The lady working the front counter was kind but she had a severe limp in her walk. She appeared to be struggling to keep up but there did not appear to be anyone available to help her. At one point during my wait another worker walked in through the front door and walked back toward the kitchen area but never appeared to help either the cook or the lady at the front counter. Highly disappointing experience. This restaurant needs help and probably a visit from the health inspector. I looked on the website to attempt to contact someone to give feedback and apparently leaving a review is the only option.
  • Rating 1.0
    1 out of 5 Stars
    We are frequent customers to Fazoli’s but will have a hard time coming back to this location. The location closes at 10pm, but were turned away coming in at 7:50. The worker said they were starting to close down and would not allow us to dine in. She said we had to get it to go. I understand if we came in a half hour before close, but we were turned away 2+ hours before close. Employee was rude and we left without buying any food.
  • Rating 1.0
    1 out of 5 Stars
    I went to your drive through on 2/14 hoping to grab a quick dinner. I pulled in there at 6:53 PM and there were a few cars in front of me so I figured a 10 minute wait, at best. I didn't get my food until 7:27 PM! over a half hour sitting and I was trapped by cars or I would have left. I could have gone home, cooked the pasta and sauce and eaten it in that time frame. Shame on you for such awful management of your restaurant. If minus stars were an option, I would have chosen that.

    Thank you for you Bot response. I did try again. The drive through was CLOSED and went inside. The three women working just couldn’t keep it together. The manager of this location should be replaced. I will not be going there again and since I cater a lot for business mtgs you lost a great customer.
  • Rating 1.0
    1 out of 5 Stars
    I don’t know what the staff is on but something isn’t right. I ordered inside last night at 7:21 PM and received my to go order at 8:05 PM. The cashier was so lost. He was so confused. He was struggling to put bread sticks into the bag. Not only did everyone that ordered after me get their food before me but when I was charged $3 for extra bread sticks while I witnessed the guy with the pony tail give his friends some to go for free. This place is terrible. Won’t be back. I feel I’m owed a refund of my 24$ to make this right.
  • Rating 1.0
    1 out of 5 Stars
    I have been gone to this restaurant several times before. Tonight I have to say was the worst experience I've had. They were short staffed, we waited a very long time for our food. Once the kids food arrived it was cold but they were very nice and replaced. My food was made wrong but was replaced. The problem was they forgot because they were over whelmed with orders. I think the one thing that made me very upset was the fact we had gone there for the $0.99 kids meals, we were charged full price. It happens but when I asked for them to fix it the nice worker behind the counter could not. I asked the manager but he could also not. Something about how he was not the manger at that store and how I need to come back when the normal manger is there. It was just very disappointing. The nice people there were trying their best but I could tell many of us were frustrated with the service tonight. Most nights I would give you either 4 or 5 starts.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Centennial, CO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Outdoor seating
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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