Fazoli's Cheynne Mt

Recent Guest Reviews for Fazoli's Cheynne Mt

• Rating 1.0

  1 out of 5 Stars
  This location is substandard. The lady taking the order did not give choices when available. There was no silver ware only plastic used with to go orders. She explained it was in the dishwasher however in the extended time we were in the restaurant, none was brought out, only more plastic in plastic bags. They never offered additional breadsticks and the tea containers were empty. I don't feel I need to go on, this is not the same standards previously offered and we won't be back.

  Jan F
• Rating 1.0

  1 out of 5 Stars
  It was my first time there and I went through drive thru and the lady named Tashianna was very rude and quiet and had an attitude for no reason. Didn’t receive some of the things that we ordered. Will not be coming back.

  Kathy M.
• Rating 5.0

  5 out of 5 Stars
  The food was delicious! The restaurant was clean and Audrey was so sweet and attentive. She is a gem. She seemed genuinely happy to be working, she even danced as she cleaned, lol. Audrey and the whole staff today made our experience much better than expected. We will be back!

  Elan R
• Rating 1.0

  1 out of 5 Stars
  Manager claimed my hundred dollar bill was fake. I drove to husbands work where i obtained it. Everyone claimed it was real. Went to gas station down the road who did the pen test and lamp test. Declared it real,accepted it. Had Manager check it even. Left fazolis with $35 order cancelled and 4 hungry and angry kids. I'm a regular but never again. Learn to spot a real fake. Don't turn customers away with good money. I'll Drive across town to the other from now on.

  Holly D
• Rating 1.0

  1 out of 5 Stars
  Really bad customer service, dirty plates, the food was cold and it looked like it was for a couple of days back. I order the lasagna and it was cold, the cheese looked old and it taste it a little sour but when I asked if they can change it the lady at the counter was rude and upset. I love your restaurants but this is a really bad experience.

  Carlos E
• Rating 1.0

  1 out of 5 Stars
  The contact with person taking my order and the "supervisor" was so unpleasant and rude I will not come back to this place again

  dianna E