Fazoli's Cheynne Mt

Rating 2.9
2.9 out of 5 stars
(27 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Cheynne Mt

(Displaying 6 out of 27 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Order ID AAAZLHRCACBJ - Sunday 6/23 - 3pm
    A female (I presume the manager) was screaming at people in the kitchen to do the dishes and clean the kitchen using such foul language and at an extreme volume that customers in the dining area could hear every word. The store needs helps!
  • Rating 1.0
    1 out of 5 Stars
    The staff in the back screaming and cussing and the snide manager made it very unpleasant.
  • Rating 1.0
    1 out of 5 Stars
    When walking into your establishment yesterday for dinner that garbage can was so full that all the cups and trash were sticking out of the top and falling all over the ground when ordering our food the young man was putting the order into the register when the young lady who was a Larger black girl also young but it in moved him off the computer cleared our order submitted hers to the drive-through he then went back to the computer began our order again for the 2nd time while putting it in the 2nd time she walked over and tried to do it again when my husband stopped her and told her she was not butting in and taking over a second time this was extremely rude very dis respectful and the outside of this establishment was filthy
  • Rating 2.0
    2 out of 5 Stars
    Walked in the store, and wasn’t greeted. The couple that arrived after weren’t either and it was sad because the kids were really excited about going to Fazoli’s. The cashier didn’t smile, just stood at the register waiting impatiently for the order. Salad and drink cup were placed rather aggressively on dirty tray. Table was sticky, walls and table had greasy finger prints, restaurant seemed well organized and music was an appropriate volume, but was in need of a thorough cleaning. As I sit writing this I do hear one lady making curious greatings to customers arriving after us so. I’m trying not to be harsh with this review but I am taking the time to write this because this is not acceptable and i would hate for this place to close. I have memories coming here dating back to my child hood. If an establishment is serving food, it should be with grace and if you’re paying your employees to maintain a restaurant then It should be clean. I will take pictures in case you need them for team development.
  • Rating 1.0
    1 out of 5 Stars
    General impression: Dirty. Dirty trays, dirty tables, dirty floors, dirty silverware.
  • Rating 1.0
    1 out of 5 Stars
    This location is substandard. The lady taking the order did not give choices when available. There was no silver ware only plastic used with to go orders. She explained it was in the dishwasher however in the extended time we were in the restaurant, none was brought out, only more plastic in plastic bags. They never offered additional breadsticks and the tea containers were empty. I don't feel I need to go on, this is not the same standards previously offered and we won't be back.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Colorado Springs, CO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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