Fazoli's 238 W. Alexander Street

Recent Guest Reviews for Fazoli's 238 W. Alexander Street

• Rating 1.0

  1 out of 5 Stars
  Tried to call home office but customer service is a one person man that never answers the phone

  Terry b
• Rating 1.0

  1 out of 5 Stars
  I drove 25 miles with friends that had never eaten at fazolis. I eat at the one in Hilliard ohio all the time. They did away with the 5 dollar lunch special on the weekends. I ask about the senior special and was told Wednesday only. We were very disappointed and the manager Paige Wainofer did not care. I need a program to keep track of your deals. Being a senior on limited income made this disappointing and made me look bad in front of my friends.

  Terry b
• Rating 1.0

  1 out of 5 Stars
  The male manger messed up my order wasn’t apologetic about it and very rude. So much I don’t think I will ever dine at this establishment again.

  Daquan. M
• Rating 2.0

  2 out of 5 Stars
  I am emailing because I had a $2 off $5 coupon and was told by a manager that I could only use this coupon for ravioli because it says "National Ravioli Day" on the coupon and I was also told that it couldn't be used on the $5 lunch special, even though neither of those things are stated on the coupon itself. I think in the future the store or company itself should have clear coupon policy stated instead of arguing with customers about a $2 coupon. I enjoy this restaurant, but I'm not happy about the poorly stated coupon policy and I'm not sure if I will return.

  Jessie J.
• Rating 1.0

  1 out of 5 Stars
  My order was messed up on a to go order 2nd time this has happened. I ordered a Turkey mozzarella fresco and when i got home I had a italiano sub granted i had a free reward for a free sub but still the order should have been correct especially when the restaurant was not busy

  Heather Hutchinson
• Rating 5.0

  5 out of 5 Stars
  I'm from Greenfield, Wisconsin (suburb of Milwaukee) and have been a big, loyal fan of Fazoli's for 22 years now having visited over 175 different locations in that time - a good percentage of them closed since but still many that are still open and new locations popping up from time-to-time. I'm in Florida this past weekend for a convention and noticed that the store in Pensacola is now closed, but you've opened a new store in Plant City, so I decided to make the 50 mile drive to it for dinner this past Friday, February 8th, to check it out. I noticed the new design of the building, similar to your restaurant in Macon, Georgia. When I entered the building, it was packed with people, which is nice to see - shows people like the place. I have the Fazoli's app on my phone and so I took advantage of the "$3 off $10" promotion. The cashier wasn't sure how it was done and so the manager, Livingston, came over to help out and teach her how it's done, which was very nice to see. After I sat down to have my meal, Livingston came over to my table and asked me if everything was OK. I said "Absolutely" and told him my short version of how I love Fazoli's and will drive to one on business trips or vacations if there are any nearby. I also told him that some years ago there used to be a Fazoli's in nearby Lakeland until it closed and he said he remembered it. He thanked me for driving the distance that I did to come to his store that night and hoped that I'll have a great time while visiting in Florida. A really nice, top-shelf manager!

  Gregory Zabolocky