Fazoli's 6589 Whittlesey Boulevard

Rating 1.6
1.6 out of 5 stars
(20 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's 6589 Whittlesey Boulevard

(Displaying 6 out of 20 reviews)
  • Rating 1.0
    1 out of 5 Stars
    This is my 3rd and last visit to Fazzolis. Every time I have visited I have received not just rude but aggressive attitudes. I go out of my way to be extra nice when ordering but the girl on the speaker is clearly unhappy to work there. The speaker is left on while they argued with each other. Using bad language at a very loud volume. Once at the window I waited 3 solid minutes before the girl came to the window. When she opened it she literally SHOUTED my total at me. As though I was not sitting right there. It was loud enough to startle me and make me drop my debit card. Which gave everyone inside a good laugh as they all came to the window laughing in the 9 minutes I waited. Are you serious ? The breadsticks are your main attraction and they were hard as rocks. Inedible breadsticks for the 2nd time. Rude customer service, including the manager. I won’t be coming back which is sad and a pain. I work and live on Fort Benning Army installation and was looking forward to utilizing your catering for our upcoming senior coffee meeting. Not only am I not interested in returning. I will make sure and let everyone I know not to waste the 20 minute drive to Fazollis. 1 or 2 bad visits is excusesble. But your employees aren’t having a bad day they just have bad attitudes and poor management.
  • Rating 2.0
    2 out of 5 Stars
    I experienced rude behavior from the employee who took my order in the drive through. The dish that I ordered was completely missing one of the primary ingredients. Also was given no silverware or napkins. The food received however despite the missing bacon was quite good.
  • Rating 1.0
    1 out of 5 Stars
    Nice about the breadsticks. Was missing my meal items with food that I paid for. Friend waited 20+ minutes on food. Not a good experience, but Fazoli's is a meme.
  • Rating 3.0
    3 out of 5 Stars
    Each time I have ordered a family dinner for pick up to deliver to a friend the order is not ready at the time stated and the individuals filling the orders are not looking at the original order. I have had to remind them of the extra bread sticks I have ordered. This has happened on at least 3 occasions in the last 2 months.
  • Rating 2.0
    2 out of 5 Stars
    I ordered online and was given a 30-40 minute wait. I waited almost an hour and when I arrived part of my order was sitting on the counter the entire time I waited for the rest of it to be ready (40 more minutes) I ordered online to avoid having to take my kids inside and wait forever but in reality we could have walked in and eaten and been home in the time we waited before we arrived and after. Very disappointing.
  • Rating 5.0
    5 out of 5 Stars
    Yummy Food for the price!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Columbus, GA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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