Fazoli's Ames

Rating 2.2
2.2 out of 5 stars
(29 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Recent Guest Reviews for Fazoli's Ames

(Displaying 6 out of 29 reviews)
  • Rating 5.0
    5 out of 5 Stars
    Hard working crew, reasonable prices, clean store, good food, sweet app.
  • Rating 4.0
    4 out of 5 Stars
    The staff is very friendly.
  • Rating 4.0
    4 out of 5 Stars
    I did a carry out order so I can’t speak too much about the customer service. No one was at the cash register and I didn’t receive the cup for my drink so I had to grab it myself, but otherwise everything was smooth and my order was ready on time. Also, I really appreciated the extra breadsticks in my order! It made my day!
  • Rating 5.0
    5 out of 5 Stars
    Food is always great
  • Rating 4.0
    4 out of 5 Stars
    Better than average.
  • Rating 1.0
    1 out of 5 Stars
    I walked out of the restaurant seeing red! I typically enjoy Fazoli’s but I made the mistake of visiting this one. I waited 25 minutes to get my food and nobody else was even in line. A lady next to me offered me breadsticks because she saw how long I had been waiting. Why is the staff not doing this. If you have a rush do damage control after words! Walk around and ask people if they need anything. Maybe, I don’t know, fill your silverware and ice. What really made me mad was when I went back up there to get a side of sauce no one was available or eve what really made me mad was when I went back up there to get a side of sauce no one was available. It was a ghost town back there and I had to stand there and just wait. Every Parmesan shaker was empty and looks like they had not been cleaned in months. The condiment stand was absolutely disgusting. To boot some man in the back To boot some man in the back kept yelling about other Customers. This location needs closed this location needs closed until corporate can come in and help them out! Luckily I don’t live in this city and my Fazoli‘s seems to have it things together. After going here i’m not sure if I’ll ever visit one again.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Ames, IA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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