Fazoli's SE 14th St

Rating 2.4
2.4 out of 5 stars
(18 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: Pasta Your Way Special
$3.99 Pasta Your Way
Tuesday: $0.99 Kids Meals
Available 5pm - 8pm with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's SE 14th St

(Displaying 6 out of 18 reviews)
  • Rating 1.0
    1 out of 5 Stars
    the only reason I am giving at least one star is because I cant do zero the employees have no clue how to do customer service the orders are almost always wrong nd when they mess up they dont even apologize or anything I sat at the drive thru waiting for someone to take my order for over 10 min no one did so I pulled around to go inside thinking maybe they are really busy there was no one at the counter nd only 3 people at tables and still they got my order wrong that time too they just dont care they are not friendly not really rude just bored. if this wasnt the only one close to me I wouldn't come here the food is ok except when they give me old stale breadsticks
  • Rating 1.0
    1 out of 5 Stars
    Can I give it a minus 5. They had no drinks or bread sticks when we went. The sauce had no flavor and they forgot the bacon on one of the meals. We won't be going back to that one. The time before when we went one of the employees was upset and let everyone know it and he was even cussing. I thought this was a family place.
  • Rating 1.0
    1 out of 5 Stars
    Would rate it less if I could. The soda machines are down. There's only plastic silverware, no trays for the bread sticks. My absolute worst visit, Hands down.
  • Rating 1.0
    1 out of 5 Stars
    I can't even give this experience one star! Upon walking into the restaurant it smelled like dirty mop water. The ENTIRE restaurant was filthy, literally EVERY table was dirty and this was the beginning of dinner rush. We had to ask for bread sticks three times and still never got any. The kid serving began to get an attitude with the customers, and several tables had to get up and take it upon themselves to get the things they needed. The floor was dirty, there wasn't hardly any silver ware and the counter had straw wrappers, spilled sticky soda, and sugar packets. Upon asking for a managers number I was met with hostility, was completely disregarded and walked away from. The manager on duty just walked away from me and disregarded four upset customers at the front counter. I will never eat at this location again!
  • Rating 1.0
    1 out of 5 Stars
    Today was the worst! I ordered lunch special, lasagna and meat sauce and spaghetti with meat sauce. There were NO napkins - asked the staff and was told they were out! Did not have another answer. They finally brought my order about 20 minutes later : I had a double spaghetti with meat sauce. I asked about the lasagna- I explained what I ordered. Took it back - about 10 minutes later I received my order. I was glad they gave the breadsticks- it was the warmest thing on the table! Lasagna and spaghetti were almost warm! Also did not see any tables being bussed the entire 40 minutes I was in there. Sad visit today!
  • Rating 3.0
    3 out of 5 Stars
    Slow service. Nearly 20 minutes for order to be served

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Des Moines, IA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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