Fazoli's Carbondale Italian Restaurant

Recent Guest Reviews for Fazoli's Carbondale

• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Literally Steve is the greatest worker in existence, what a guy. So friendly, courtesy, and hard working. Always has a smile, and deserves a raise. Good job Steve :)

  Hayden akin c
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  The greatest service I've ever had. Soo friendly and thoughtful, Steve is always going out of his way for us every time we stop by. He told us about the app deals and I feel like it makes a complete difference in affording good food.
  Steve, you rock!

  Casey W
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Phenomenal customer service!!! He goes out of his way to help!

  Steve
• Rating 5.0

  5 out of 5 StarsJun 30, 2022
  so extremely nice and i love his beard we love you steve

  kaleyl s.
• Rating 5.0

  5 out of 5 StarsJun 30, 2022
  Great server helped us a lot :) extremely nice

  Abbi F
• Rating 5.0

  5 out of 5 StarsJun 30, 2022
  Such a comfortable environment, I come here with friends all the time and I have no regrets! The staff is very lovely and kind.

  Katie A.
• Rating 5.0

  5 out of 5 StarsJun 29, 2022
  I’m not sure 5 stars are enough!!! I could give this 100 stars!!! I took my kids to the Fazoli’s today around 730pm my daughter spilled her large drink she started crying Steve was quick to come clean it up and gave my daughter a new cup and kept reassuring her it was okay. I ordered the new amazing ravioli amazing Steve was extremely nice when he brought out the food and had to keep coming back to fulfill my kids breadsticks request. When it was time to go Steve came and cleaned up our family’s mess smiling making our visit extremely family friendly! Steve came out and even celebrated my grandparents anniversary with us! Brought out free cheesecakes and even dealt with my kids spilling their noodles everywhere! Steve is the best!

  Audrey b
• Rating 5.0

  5 out of 5 StarsJun 26, 2022
  Shannon was very friendly and helpful. Food was prepared quickly and everything was delicious.

  Brian H.
• Rating 5.0

  5 out of 5 StarsJun 25, 2022
  We NEED Steve on nighttime’s more!

  Jessica, R.
• Rating 5.0

  5 out of 5 StarsJun 25, 2022
  Steve was very courteous and helpful

  Ralph
• Rating 5.0

  5 out of 5 StarsJun 19, 2022
  Great customer service

  Deandre s
• Rating 5.0

  5 out of 5 StarsMay 31, 2022
  I am always amazed with the staff at this restaurant. Today the Manager went way out of his way to help me when he didn't have to. This is a special thing in today's environment. My applause.

  Kevin Alers
• Rating 5.0

  5 out of 5 StarsApr 29, 2022
  I dropped my debit card at the booth without realizing it and Steve ran it out to my car along with with this review card. Good for him!

  Matthew M
• Rating 5.0

  5 out of 5 StarsApr 29, 2022
  Came in right at 10:30 am and the manager seemed like he was still setting up for the day, but he was more than delighted to take our order. 10/10 service

  Linda, H
• Rating 3.0

  3 out of 5 StarsApr 18, 2022
  Recently was a customer and got some lunch to have while my daughter was in class.. to find out when I got to the campus that zero silverware was in the bag and the bag was tied into a knot so tightly that I had to fight with it to get it opened.

  Kelly D
• Rating 3.0

  3 out of 5 StarsApr 17, 2022
  We were disappointed in the breadsticks that we received with our family style meal. They were hard, dried out and cold even though the restaurant had only been open for an hour. It was like they were from the day before. Not fresh.

  Regina G
• Rating 4.0

  4 out of 5 StarsApr 06, 2022
  Food was good for fast food, guy at the window was polite. Everything was hot. However they forgot our meals breadsticks which we didn't notice until getting home.

  Nathan S
• Rating 2.0

  2 out of 5 StarsApr 05, 2022
  Watery speghetti

  Tammy w
• Rating 3.0

  3 out of 5 StarsMar 16, 2022
  I picked up my online order and when I got home and opened it, there were no breadsticks for the meals or the two additional breadsticks I had ordered. I am hoping they were trying to keep them warm as I arrived after my scheduled pickup time, but they had also only prepared one of the drinks and filled the other when I got to the window.

  Sarah A
• Rating 1.0

  1 out of 5 StarsMar 08, 2022
  Ordered carry out & my order was so tiny!! Not worth the price. Ordered the same thing last week & this is definitely NOT the correct portion

  JasonG