Fazoli's Carbondale Italian Restaurant

Recent Guest Reviews for Fazoli's Carbondale

• Rating 2.0

  2 out of 5 StarsNov 22, 2022
  I had called ahead to ask if y’all’s Alfredo contained milk, and the employee told me no. So I went ahead and ordered it and then my friend who ate it is severely lactose intolerant and got sick after eating it. The employees need to do a better job of knowing the allergens that are contained in the food.

  Orianna Massey
• Rating 2.0

  2 out of 5 StarsNov 16, 2022
  I ordered baked spaghetti via the drive through and asked that the spaghetti sauce be baked throughout the pasta, opposed to having the sauce and cheese just baked on top. The young lady that took my order did not understand what I was asking. I tried explaining to her what I wanted, but she kept saying that wasn’t available, asking me instead if I wanted marinara. Of course, I kept saying no. Finally another lady came and gave it to me. When the other girl brought my food, she was so nasty.

  Yolonda Simon
• Rating 2.0

  2 out of 5 StarsOct 25, 2022
  Slow, no bread sticks or napkins with order, when asked if I wanted a receipt I said no but was given one anyway.

  Jennifer KAUFMAN
• Rating 5.0

  5 out of 5 StarsOct 14, 2022
  Very friendly. Accommodating & respectful. Food was great!

  Jess P
• Rating 5.0

  5 out of 5 StarsOct 14, 2022
  The staff is so kind, and they make it such a comfort experience.

  Katie Asa
• Rating 1.0

  1 out of 5 StarsOct 09, 2022
  Zero Stars! Awful experience. The restaurant was filthy (took a video). Had to ask a waiter to please clean up the 2 table in front of us, because we were sitting there and had to look at the plates and what people has left behind. The food was absolutely bland, like no salt, pepper on. The soda tasted like drinking bleach! Disgusting. The floors were filthy, and trust me, the restaurant was not busy at all, just another party of 3. So no excuses for "I was busy" no they weren't!

  Jeanne Fulkerson
• Rating 3.0

  3 out of 5 StarsOct 03, 2022
  Ordered a baked ziti. It's advertised as coming with meat sauce. There was s small amount of marinara and cheese, not enough to cover all the pasta. This is the second time this has happened.

  Cindi Buschschulte
• Rating 3.0

  3 out of 5 StarsSep 14, 2022
  The food was good, however I had ordered a bottle of water and Italian Lemon Ice and never got them.

  melissa valladares
• Rating 5.0

  5 out of 5 StarsAug 31, 2022
  Justin was great

  Priscilla Hooks
• Rating 5.0

  5 out of 5 StarsAug 31, 2022
  Love coming here staff are very helpful and caring food is always great!!!

  Dalton Cox
• Rating 5.0

  5 out of 5 StarsAug 31, 2022
  Justin was very friendly

  Taylor McKee
• Rating 5.0

  5 out of 5 StarsAug 30, 2022
  Justin is so so so nice, every time I come in he is so talkative and kind, and he makes me experience 10 times better! Love it here!

  Katie Asa
• Rating 3.0

  3 out of 5 StarsAug 26, 2022
  The service was excellent; but when I got back to work to eat my lunch it was mostly spaghetti noodles with a tiny bit of sauce and a few pieces of chicken and broccoli. My whole order came to about $15. There was not enough alfredo sauce to even touch half of the noodles.

  Jenny Connor
• Rating 4.0

  4 out of 5 StarsJul 12, 2022
  the food is great, the service was quick, but I did NOT get my salad.

  Bonnie B
• Rating 4.0

  4 out of 5 StarsJul 11, 2022
  Good

  George w
• Rating 5.0

  5 out of 5 StarsJul 10, 2022
  Good food. My order was ready when the app said that it would be. Minor mistakes with my order - nothing drastic. I ordered & paid for two extra breadsticks but they were missing. I ordered & paid for a medium soda but that was also missing from my order. Since I brought my food home so the missing items were not a huge event.

  Lori Lee S.
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Literally Steve is the greatest worker in existence, what a guy. So friendly, courtesy, and hard working. Always has a smile, and deserves a raise. Good job Steve :)

  Hayden akin c
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  The greatest service I've ever had. Soo friendly and thoughtful, Steve is always going out of his way for us every time we stop by. He told us about the app deals and I feel like it makes a complete difference in affording good food.
  Steve, you rock!

  Casey W
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Phenomenal customer service!!! He goes out of his way to help!

  Steve
• Rating 5.0

  5 out of 5 StarsJun 30, 2022
  so extremely nice and i love his beard we love you steve

  kaleyl s.