Fazoli's Champaign - Illinois

Rating 2.2
2.2 out of 5 stars
(21 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Champaign - Illinois

(Displaying 6 out of 21 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Our family of three frequents your restaurant from an hour away. Nine times out of ten, we only get two breadsticks for the whole table with the purchase of meals and no one ever comes around with more. Even if I ask at the register no one brings more than two breadsticks each time.
  • Rating 4.0
    4 out of 5 Stars
    Awesome customer service. No waiting, walked in, ordered to go & on my way in less than 10 minutes. Order was accurate. My only complaint would be the breadsticks were really salty this time, we only ate one. Otherwise was impressed with speed, service & main entres. Hot & good.
  • Rating 1.0
    1 out of 5 Stars
    I LOVE Fazoli's but the service we received the last time we were there was horrible. The cashier was super unfriendly. Didnt smile at all. I had to ask for breadsticks 3 different times. Nobody was coming by with any. The food was delicious, but there wasnt much alfredo sauce on my pasta, so I asked for a little extra cup and the man said I had to pay for it. It just really seems that the service is getting worse.
  • Rating 5.0
    5 out of 5 Stars
    I love their $5.00 lunch special!
  • Rating 5.0
    5 out of 5 Stars
  • Rating 1.0
    1 out of 5 Stars
    Poor customer service. Cashier rude, our order wasn't right. Had to wait for my mom's order, when she got it, my food was cold. I ask if mine could be warmed up
    THE reply was no it wouldn't fit in the microwave. I watched the same cashier put back a salad that a customer didn't want in the fridge below the counter,and when my mom ordered a salad, they tried to give her that one. She didn't take it. Very disappointed in how we were treated.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Champaign, IL. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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