Fazoli's Mt. Vernon

Rating 4.0
4.0 out of 5 stars
(52 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials


Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.

Senior Meal

Add a small drink for just $1

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.

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Recent Guest Reviews for Fazoli's Mt. Vernon

(Displaying 6 out of 52 reviews)
  • Rating 1.0
    1 out of 5 Stars
    It was not good. Not typical for what we normally experience at this location. I already did survey on my receipt but heard no response. I was behind another customer that requested more straws & napkins. I too needed those items plus table wipes down was my request. While waiting I found a bottle of cleaner. I sprayed down my own booth. But still no napkins. I went back up & asked 2nd time for napkins or a cloth to wipe my own table. That got the girl moving out to dining room. I asked about manager on duty & was told she was in back cooking. We waited around 40 minutes for meals. The guy delivering meals was employee of the day in my opinion ! He was smiling & super friendly regardless of the chaoticness happening. His name started with a D I believe. But do not recall if it was Damien or what?? I had gone to counter for breadsticks & that's when I witness the short haired young girl that was working register touch the chicken on a salad with her bare fingers & comment on it being cold instead of warm. Health inspector would not like to see that I'm sure! Especially after she just took $. I also overheard the elderly woman working register say that she never works Sundays unless emergency as she was out by drink station. All employees seemed busy working. The horrible experience was not for lack of them trying. They just lacked leadership...someone delegating tasks. Stop taking food out. Wipe some tables down. That way guests have clean place to sit & you have a spot to place their meals. Again I sprayed & finally received napkins to wipe down my own table. Also cleaned up spaghetti from the floor so we wouldn't step in it. After we hot seated then an employee came out cleaning tables. It shouldn't take a complaint for that to occur. Trash overflowing etc. Look at your surveillance cameras from Sunday July 14th lunch around 1220-130. You will see what guests experienced. Not at all what 1 would expect. I wouldn't mind manager contacting me.
  • Rating 1.0
    1 out of 5 Stars
    Food was poor quality. Ordered Lasagna, side salad. Ticket AAAWWHQAECH, Dine In, 7:08:56 PM. 3 breadsticks brought out with order that should have been thrown away, hard, old, smashed. Lasagna was mush except the burned hard noddles on the edge. I have eaten there once a week for years, but never again. Was going to go on facebook but decided not to.
  • Rating 5.0
    5 out of 5 Stars
    I love Fazoli's food. The pasta, sauces, and the breadsticks are all so good.
  • Rating 1.0
    1 out of 5 Stars
    One of the employees was very rude. Sere ws offering and she came out to tell the person talking lt order to charge extra for the sausage.
  • Rating 2.0
    2 out of 5 Stars
    I ordered the parmesan shrimp bake and was told they were out of red peppers, which was fine but I asked if they would substitute tomatoes. Employee stated that would be fine. I get home and no tomatoes. Very frustrating!
  • Rating 1.0
    1 out of 5 Stars
    Usually never have an issue to this extent. I placed my order and it was repeated back to me and I still received the wrong good but after getting back to work I did not have time to take it back. Also I ordered the cinnamon bites and they were not cooked all the way. It was not from the cinnamon and butter they were all dough!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Mount Vernon, IL. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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