Fazoli's Mt. Vernon

Rating 3.9
3.9 out of 5 stars
(54 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Monday

Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99
$8.99
Tuesday

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.
$0.99
Wednesday

Senior Meal

Add a small drink for just $1
$4
Thursday

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
$1.50
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
$2
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.
$1

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Recent Guest Reviews for Fazoli's Mt. Vernon

(Displaying 6 out of 54 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Poor listening skills, my fiance and I ate here 8-11-19. She ordered a submarine without onion due to an allergy. We got our food and I checked it, I told Madison at the drive through window and she said she didn't check it but she took the sandwich, hoping they'd remake it; instead they just picked off the onion, we could have done that ourselves! Due to my fiancee's allergy to onion I just went through Wendy's and got her a burger. The receipt didn't even show Madision had entered "no onion" on our order so she didn't listen very well. If needed our barcode on our ticket is 5950018812131
  • Rating 1.0
    1 out of 5 Stars
    wonderful store 99% of the time today unfortunately I found the 1% The girl in the drive thru was rude, she snatched my debit card out of my hand like she wanted to smack someone, didn't get soda on my order when ask she was horribly rude, then didn't put cardboard on bottom of sack & my daughter burned.
  • Rating 1.0
    1 out of 5 Stars
    It was not good. Not typical for what we normally experience at this location. I already did survey on my receipt but heard no response. I was behind another customer that requested more straws & napkins. I too needed those items plus table wipes down was my request. While waiting I found a bottle of cleaner. I sprayed down my own booth. But still no napkins. I went back up & asked 2nd time for napkins or a cloth to wipe my own table. That got the girl moving out to dining room. I asked about manager on duty & was told she was in back cooking. We waited around 40 minutes for meals. The guy delivering meals was employee of the day in my opinion ! He was smiling & super friendly regardless of the chaoticness happening. His name started with a D I believe. But do not recall if it was Damien or what?? I had gone to counter for breadsticks & that's when I witness the short haired young girl that was working register touch the chicken on a salad with her bare fingers & comment on it being cold instead of warm. Health inspector would not like to see that I'm sure! Especially after she just took $. I also overheard the elderly woman working register say that she never works Sundays unless emergency as she was out by drink station. All employees seemed busy working. The horrible experience was not for lack of them trying. They just lacked leadership...someone delegating tasks. Stop taking food out. Wipe some tables down. That way guests have clean place to sit & you have a spot to place their meals. Again I sprayed & finally received napkins to wipe down my own table. Also cleaned up spaghetti from the floor so we wouldn't step in it. After we hot seated then an employee came out cleaning tables. It shouldn't take a complaint for that to occur. Trash overflowing etc. Look at your surveillance cameras from Sunday July 14th lunch around 1220-130. You will see what guests experienced. Not at all what 1 would expect. I wouldn't mind manager contacting me.
  • Rating 1.0
    1 out of 5 Stars
    Food was poor quality. Ordered Lasagna, side salad. Ticket AAAWWHQAECH, Dine In, 7:08:56 PM. 3 breadsticks brought out with order that should have been thrown away, hard, old, smashed. Lasagna was mush except the burned hard noddles on the edge. I have eaten there once a week for years, but never again. Was going to go on facebook but decided not to.
  • Rating 5.0
    5 out of 5 Stars
    I love Fazoli's food. The pasta, sauces, and the breadsticks are all so good.
  • Rating 1.0
    1 out of 5 Stars
    One of the employees was very rude. Sere ws offering and she came out to tell the person talking lt order to charge extra for the sausage.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Mount Vernon, IL. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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