Fazoli's Normal

Rating 3.2
3.2 out of 5 stars
(30 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Normal

(Displaying 6 out of 30 reviews)
  • Rating 1.0
    1 out of 5 Stars
    When I pulled up to the drive thru it took a few minutes for the cashier to speak to me, which I didn't mind but when he did he was very short almost like he was annoyed that I had pulled up. Once I received my order I pulled away but when I arrived home and opened my bag I found that they hadn't given me any bread sticks even though I had ordered two meals.
  • Rating 1.0
    1 out of 5 Stars
    We lost our Fazoli's in Cedar Rapids, IA a while back and was excited to see this one in Normal. Was truly dissappointed in the meal. 2 of the items I had the noodles were rubbery and no one even asked how it was or brought more breadsticks. Guess I traveled all the way for sub par food. Can't foresee when I am in the area that I will stop again.
  • Rating 5.0
    5 out of 5 Stars
    I always have PHENOMENAL customer service on my online orders. They accommodated a special request today that made me feel incredibly valued as customer. Fazolis is doing business right!
  • Rating 5.0
    5 out of 5 Stars
    Great customer service by Alexander K. He was very efficient , polite and helpful. Service was fast and brought bread sticks without even asking.
  • Rating 2.0
    2 out of 5 Stars
    I ordered the parmesan crusted shrimp alfredo and received parmesan crusted alfredo bake I noticed it on my receipt after paying and asked if that was the shrimp alfredo and the employee said no. I didn't have time to wait to exchange. Also my breadsticks were old and hard.
  • Rating 1.0
    1 out of 5 Stars
    My neice and I went here for lunch today and she ran into a woman shes been having problems with her name is Brandi Bryant. No words were exchanged however As soon as we make it to the car mmy neice shows me a post about the woman mentioning "spitting in someones food" We did not eat the food. Due to me having to return back to work, I planned on taking the foos back for a refund. THINGS LIKE THIS IS UNACCEPTABLE.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Normal, IL. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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