Fazoli's E Carmel - Indiana

Rating 3.4
3.4 out of 5 stars
(44 reviews)
10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 9:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's E Carmel - Indiana

(Displaying 6 out of 44 reviews)
  • Rating 1.0
    1 out of 5 Stars
    We order the same thing every time we come in. This time we came in our order was not right. Received marinara sauce instead of meat sauce. Sons order had sauce on top and ordered it on the side. They just scooped the sauce of and sent it out to us. My wife also never received her lunch and when asked about it they made us feel we were in the wrong. When they brought hers out they brought out a kids order when she ordered a regular. Not the best of service.
  • Rating 3.0
    3 out of 5 Stars
    I’ve been to this location a couple times in the last couple weeks and every time they have had hard over cooked breadsticks! I went there today solely because I was having a bad day and wanted breadsticks and a lemon ice and the breadsticks were awful I just threw them away.
  • Rating 1.0
    1 out of 5 Stars
    Terrible experience! I went there today for lunch and first she wouldn't let me use my coupon on my phone because she had to have it in her hand. Second, she didn't give a fork in my bag. I told her I come her 2wice a week and NEVER had a problem using a coupon on my phone. She said well if I can't have it in my hand you cannot use. I spent over $13 at lunch! Her name was Lauren A and she got this info from the blonde head manager(heavyset lady) twisting her hair around her finger as she is placing customers food in the bag. Bad taste in my mouth! My company orders catering there at least 2wice a month! We won't be back!
  • Rating 1.0
    1 out of 5 Stars
    This was the worst experience I have ever had at a Fazolis....wait times for everyone dining in were terrible. The entire dining room had to wait a half hour or more for their food. I was here alone and waited 45 mins for my 2 slices of pizza. I was attempting to show patience for a while then went up to the counter like everyone else had been doing and they didn't even know I was waiting for my food. I had my receipt but they didn't have my food order in their system. After a total of 1 hour after ordering I was handed my food. There were 2 managers working, named Taylor and Trisha. While I sat waiting for my food, the dining room was trashed. A group of teens walked in and after ordering they cleaned the dining room up for the workers. I was amazed they did it. Everyone who worked their seemed careless, and the kitchen staff was arguing loud enough to hear in the diningroom. There were 2 tables close to where I was seated that had waited an hour and a half and when 1 of the customers approached the counter, they were told they were out of spaghetti (which was what they ordered) the lady returned to the table and was discussing a change of entree, a worker brought them their food, it was cold and soggy, they had me even feel the temp. This was one of the worst fast food experiences I've ever had....I, myself, and 4 other tables agreed we will never return to this location. How can there be 2 managers on duty and still not have a handle on what's going on....they were out of lids and forks and straws after I ordered and went to get my drink. This place should be ashamed. Some customers had paid, sat and waited almost an hour and just left without a refund or anything because they were going to be late for work. I eat Fazolis often but I'll never return to this Fazolis.
  • Rating 1.0
    1 out of 5 Stars
    Horrible wait time . Highly dissatisfied..I know you are very busy however sure not expecting a half hour wait ..food I'd always great but when on lunch we can't wait..so I ask cashier she says she hadn't forgotten however did not give me a time when we can expect our food

    There was black hair on.ky friends plate.

    Good was cold spaghetti was dry.

    Everyone in dining area was complaining. A few had waited an hour and a half.
  • Rating 2.0
    2 out of 5 Stars
    Chocolate Hazelnut Cheesecake was served frozen. Wasn’t able to eat at restaurant as it needed to thaw. My Alfredo was served lukewarm. Also, kids pizza slices are small & overcooked (can send picture of pizza as son did not eat). Thankful we only paid $.99 on Kids Night. Did appreciate that server offered us more breadsticks when she brought out the frozen cheesecake.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Carmel, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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