Fazoli's Clarksville

Rating 2.5
2.5 out of 5 stars
(112 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Clarksville

(Displaying 6 out of 112 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Not good at all. Very dirty. Just couldn’t believe how bad it was. Dishes stacked. Dirty floors with trash. Filthy bathrooms! Manager or male employee literally standing next to door smoking. I’m pretty you have to stand so many feet away from door. Wasn’t that busy that employees were standing around where much work and cleanup needed done. Very disappointed. I sure hope none of my family ends up sick from the uncleanliness.
  • Rating 1.0
    1 out of 5 Stars
    This store was disgusting. We frequent Fazoli’s because my kids love it and it’s very reasonable to feed them, however we were highly disappointed with this store. There was trash all over the floor throughout the entire store, dirty dishes on several unoccupied tables, and bugs flying around in the bathroom. It made it difficult to find a place to sit in a rather empty store. It was not busy at the time and the staff was not actively attempting to clean during the 45 minute visit. A worker (appeared to be a manger?) was standing in front of the entry door smoking as well. When my father sat down he put his hand on something “squishy” on the chair and mentioned how disgusting the store was. Another patron was on her way out and overheard him and mentioned that it was “better” than it was when she came in earlier. And she seemed disgusted as well. I was highly disappointed and it definitely leaves a bad mark on the Fazoli’s name.
  • Rating 1.0
    1 out of 5 Stars
    Filthy!!! Manager had the I don’t care attitude. Had to ask that tables be cleaned off. There was absolutely NO table that wasn’t dirty and the were 2 other customers in the store!!! The kid that was working the dining area was more concerned with his string back pack and earbuds and phone. Asking him to wipe off a table was a big inconvenience for him. He was also giving who we think was the manager mouth. If I had been the manager he would have been fired right then. To sum it up the this store is pathetic! If you can’t do your jobs lock the doors!!! We will never go back there!!!! I also think you should have a customer service number that people can call! I don’t look as this as being good customer service! We are not looking for coupons. Would like a refund but don’t expect it. I would let the complete staff go and hire responsible employees at this store!!! We were at Fazoli’s 5047 on 7/14/19 at 2:55PM. Employee that took our order was Robert W who we think may have been the manager. Our ticket came to $12.84. I would rate this store in the negatives. Please take action or lock the doors! Other customers were talking about how filthy it was. The only reason I marked one star is to allow me to submit this. Pathetic!!!
  • Rating 1.0
    1 out of 5 Stars
    I waited in the drive through for 25 plus minutes until I was able to place my order. It was another 5 minutes at the pick up window. This location is always slow, with the obvious need need for improvement with staff changes or management on site during peak times.
  • Rating 1.0
    1 out of 5 Stars
    After going to the counter once van asking an employee where my food was after 30 minutes I finally got it it’s not like the restaurant was busy there were only maybe eight people in the entire restaurant also they all acted like they were high or stoned or something I went to the counter to ask for my food he gave me a cup I already had a cup Will never go back
  • Rating 1.0
    1 out of 5 Stars
    By far worst experience I’ve ever had . Employees including the Manager were beyond rude . Paid for our food was not provided a receipt stood aside after paying , while others ordered their food . They then Tried to say WE DIDNT PAY FOR OUR FOOD !!! Some rude LOUD obnoxious person came to the counter being outraged yelling trying to say we never ordered and never paid ! We told her what we ordered, HOW MUCH WE GAVE HER AND HOW MYCH CHANGE WE RECEIVED BACK. Asked her to rewind the tape and she still was nasty with her attitude embarrassing my entire family. The manager just stood there letting this all HAPPEN!!! As we continued to tell this poorly trained employee that shouldn’t be in the customer service field at all she then wanted to SAY SHE WAS GOING TO REFUSE OUR SERVICE AND ASK US TO LEAVE !!! It was then the Actual person that TOOK our order came to the counter , and said she DID TAKW OUR ORDER AND WE DID PAY FOR OUR FOOD . The rude lady was still TRYING TO SAY SHE WAS GOING TO REFUND OUR MONEY AND STILL REFUSE US SERVICE WHY IS THAT ? Because she knew she was wrong ? This is really disturbing to know this is how employees treat their customers.... I will never return here ever again it’s sad because we go here every week once a week for family dinner night . My service will go elsewhere. I nor my family will not be embarrassed or treated this way ever again. They still did not give us our receipt either !

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Clarksville, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (812) 282-1234 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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