Fazoli's Franklin

Rating 3.9
3.9 out of 5 stars
(16 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials


$6.99 Whole Pizza - All Day


Free kids meals with Adult Entree Purchase 5-8pm


$4 Senior Meal - All Day


$4 Off Family Meals - All Day


$5 lunch until 4pm

Recent Guest Reviews for Fazoli's Franklin

(Displaying 6 out of 16 reviews)
  • Rating 1.0
    1 out of 5 Stars
    My husband received the Ultimate Spaghetti and the mushrooms were burnt. I took back to counter and they wanted to fix something else, my husband said he would not eat anything else there. Their reply was come again. NOT!!!
  • Rating 1.0
    1 out of 5 Stars
    If I could give negative stars I would. I had the WORST experience I have ever had at a fast food restaurant. It started with me wanting chicken fettuccine well they were out of fettuccine. so ordered 2 baked lasagnas and a chicken parmesan. I pull up and payed. Then wait and wait (I see a lady now I think is the manager come up to the guy working the drive through and before he could shut the window I hear her say "what am I supposed to do about the chicken parmigiana"). Finally I'm guessing she was the manager came to the window said she was sorry but the lasagna she made disappeared and it takes 3 passes in the oven each pass 3 min. So she was gonna give me my money back for the lasagnas ok great thank you. We wait for about 40 more minutes then they handed me the food I pull up and check the food. I was missing the 2 lasagnas the chicken in the chicken parmigiana was grilled pepper chicken instead of the norm breaded chicken breast. I take all the food inside where the front counter older guy was rude and disrespectful. The I'm still guessing manager comes and tells me oh... I thought he told u it was the wrong chicken however I'm sure that's what she was talking to him about that I started previously in this message. And I asked her about the lasagnas she said well i gave u the money back for them. (I ordered meals) so I guess my 2 kids will be ok with just a side salad and a drink . If she would have told me she couldn't make the lasagnas I would have gotten my money back and went somewhere else. Witch is what I ended up doing in the end but it would have saved me an hour of waiting on messed up and missing food. Everything about this experience was absolutely horrible!
  • Rating 5.0
    5 out of 5 Stars
    Good customer service
  • Rating 1.0
    1 out of 5 Stars
    Soggy breadsticks; tiny portions (4 ravioli?); pasty pasta - not going back any time soon
  • Rating 5.0
    5 out of 5 Stars
    Everything is awesome ! Love the breadsticks!
  • Rating 4.0
    4 out of 5 Stars
    The food is always good

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Franklin, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (317) 560-5380 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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