Fazoli's Franklin

Rating 3.5
3.5 out of 5 stars
(22 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
Free kids meals with Adult Entree Purchase 5-8pm
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$5 lunch until 4pm

Recent Guest Reviews for Fazoli's Franklin

(Displaying 6 out of 22 reviews)
  • Rating 3.0
    3 out of 5 Stars
    manager was very friendly and the food was correct and very good but took a very long time...she said they were down three employees.

    Whole Grain rotini is on the menu, but isn't available "because this isn't a corporate store and the owner decided not to carry it anymore."
    Service was so behind that the manager turned off the "open" sign and locked the doors...at 6:30 pm
  • Rating 1.0
    1 out of 5 Stars
    After two attempts to come eat at this restaurant during normal business hours they have been closed with a sign on the door each time. I’m wondering if the place has ever been open because I have never seen it open. That isn’t a good reputation. Quite frustrating as well.
  • Rating 5.0
    5 out of 5 Stars
    After having a rough week my husband, grandson, and decided to stop in for a quick bite before heading on to the Columbus Community Center. Upon our arrival we were greeted with such kindness and some of the best customer service we've encountered in sometime. We can not thank Lindsay and Amber (manager) enough for great service. Visit 3/23/19 4:44 PM 10035 Please let this location know their great service was much appreciated.
  • Rating 2.0
    2 out of 5 Stars
    I frequently stop in this location for dinner with my kids, we love the food. Unfortunately tonight we ran into a few service opportunities. After we ordered we took a seat to wait on our food, dinning room had a few full tables. My kids’ spaghetti came out before my chicken alfredo. I never received my salad, my Alfredo came out before I was even given a chance to ask for my salad. We had almost finished eating and still had not been offered breadsticks. My daughter had to go to the counter and ask for breadsticks. No one ever checked on us outside of them bringing our food to the table. We have had several very good experiences here, so we will be back, but just thought someone should be aware of the service opportunities tonight.

    Receipt: 87
    2/15/19, 6:58pm
    Total $19.94
    Host: Lindsey
  • Rating 1.0
    1 out of 5 Stars
    This was our first time here and our last!! The lady started off by telling us what they were out of. No hello. (we should have left then) my daughter ordered spaghetti with meat sauce and I order chicken Alfredo. My salad was warm. All they had was plastic utensils. Breadstick were soggy and very salty. We didn't finish our food and left. Then my daughter wakes up in the middle of the night throwing up all her spaghetti. You all clearly need to check dates on product.
  • Rating 2.0
    2 out of 5 Stars
    Food was fresh and hot but customer service was not good. The host Lindsay was nice but the girl giving me the food had no customer service whatsoever. She pretty much threw the food at me without even looking at me all while talking to the other girl. Didn’t say a word to me. Just forcefully handed me the food, shut the window, and walked away.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Franklin, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (317) 560-5380 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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