Fazoli's Greenwood

Rating 3.0
3.0 out of 5 stars
(65 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Greenwood

(Displaying 6 out of 65 reviews)
  • Rating 1.0
    1 out of 5 Stars
    HORRIBLE CUSTOMER SERVICE. WE ORDERED DRIVE UP ON 4-19-19. WHEN WE PULLED UP TO THE WINDOW THEY TOOK OUR PAYMENT AND THEN WE WAITED FROM 7:34 TO 7:48 AT THE WINDOW FOR OUR ORDER. WHEN WE WERE FINALLY PROVIDED WITH OUR ORDER THERE WAS NO APOLOGY OR ANYTHING FOR OUR WAIT. WE WILL NEVER RETURN TO FAZOLI'S. THE FOOD WAS COLD AND HORRIBLE. GOT HOME AND THREW IT IN THE TRASH.
  • Rating 1.0
    1 out of 5 Stars
    The manager claimed I couldn’t use my rewards because it was happy hour..I’ve never had this issue before.
    It took 15 minutes to get our food and it was cold. They have no clean silverware so we had to use plastic..also they put the busting cart next to our table and that’s very unsanitary.
  • Rating 5.0
    5 out of 5 Stars
    We had a wonderful experience! The staff is very friendly! Missy is super helpful and the highlight of the experience! Food was fabulous!
  • Rating 1.0
    1 out of 5 Stars
    My wife and I were in your restaurant on 4/20/2019 placing our order at 8:49 P.M. The customer service as well as the food was not the normal experience. I normally eat here several times a week for lunch as I work in the immediate area. Our food was cold and the bread sticks ( that we normally both love) were very hard. This after waiting approximately 25 minutes for the food to be made. There was only 1 other table of people there. We watched a group of people come in ( not dressed as a fazoli's employee) and proceed to go back into the kitchen area. Upon leaving we saw them outside with a large amount of breadsticks that appeared to be fresh. This visit was definitely disappointing.
  • Rating 1.0
    1 out of 5 Stars
    Waited at Drive thru window for 11 minutes on 4/19/19 at 8:33pm for ONE entree of fettuccini Alfredo with two extra breadsticks. One of the employees had dished it out when Inordered and let it sit- then there were no employees to be seen for 8 minutes. I tried to flag one employee down who had just put on new gloves but she was busy putting breadsticks in the oven. Another girl finally walked by the window and I told her that I had been waiting on my food for 11 minutes. She said “are you serious”... then proceeded to grab the bowl that had been sitting the whole 11 minutes and give it to me along with my breadsticks. I asked Her if If was even still warm... her reply was “well I think so.” Im a mom of 9 kids and we frequent this Fazolis quite often. I had 6 kids with me waiting in the van at this particular visit and 11 minutes for one item seemed excessive, especially when I know They just completely forgot about me.
  • Rating 1.0
    1 out of 5 Stars
    The main manager Diana at this location needs to go back to the store that she came from because she is not welcome at this location!!! My family has been coming here religiously to this same location every single Tuesday night for 12+ years and tonight will be the last time I step foot into this place because of the absolutely horrible service that she has provided us once again. When she first came to this location we would wait an hour for our food and we had to stop coming. We waited a month and finally came back and all the good staff was gone. It has literally gone down hill quickly ever since she arrived. I am demanding a call back to go into further detail about the awful person that is not managing your restaurant!!! My phone number is 317-408-9427

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Greenwood, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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