Fazoli's Greenwood

Rating 3.8
3.8 out of 5 stars
(42 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch

Choose Two half portion menu items and a drink until 4pm.

Monday: $6.99 Whole Pizza Special

Cheese or Pepperoni Pizza, includes 8 breadsticks.

Tuesday: $0.99 Kids Meals

Available all day with purchase of any adult entrée.

Wednesday: $4 Senior Deal

Offer valid with card, add a small drink for just $1.

Thursday: $4 Off Family Meals

Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Greenwood

(Displaying 6 out of 42 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Went to Fazoli’s to enjoy a meal and use one of my reward coupons. When I ordered my food and told the person at the register that I had a coupon for a slice of cheesecake, she looked at me like I was an idiot and told me that I will have to wait in a seemingly hateful tone. Then she walked away, came back and totaled my order. I paid and never got to use my coupon. That is not the part that irked me. It was the lack of customer service that I was taken back by.
  • Rating 4.0
    4 out of 5 Stars
    Last Friday we stopped in to have lunch and as usual the service good and the food was great. My problem is with the silver wear. I found it to be water spotted but more importantly it greasy. Obviously very unappetizing. May I suggest hotter water and more soap.
  • Rating 5.0
    5 out of 5 Stars
    We ate at this Fazoli's a few months ago and received great service, and then just a few days ago encountered the same counter help, Janie, and the same manager, Telia. Following the previous experience I had complimented these two on this same feedback form. This time they informed me they never received word they had been complimented. Janie told me she should have received a hat pin for the compliment, and Telia relayed to me that they usually only heard about the complaints. PLEASE PLEASE PLEASE let the staff at this store (#1654, Greenwood, IN) know their excellent service (and food) was noted (by a customer whose career has been 30+ years in customer service). If, upon my next visit to this store, I find out they were never informed, I will go Facebook-public complaining about the way Fazoli's treats its employees. Thank you.
  • Rating 1.0
    1 out of 5 Stars
    12/28/18 Ordered my dine in food at 7:07 PM. The food arrived at 7:30. I ordered cheesecake and it arrived without any fruit topping. The dining room was out of forks. There was a guy who was removing dirty dishes from the tables but he did not clean off any tables. I was given breadsticks with my order but no one came around the dining room with any more bread.
  • Rating 1.0
    1 out of 5 Stars
    The line was so long for this drive thru that I decided to go in and hope it would be better. However, this was not the case. I waited over 30 minutes for carry out. Every person in front of me waited at least that long for their food for dine in or carry out. There was one person on the register and what looked like 2 people making food. There were 5 dishes that were ready but sat on the counter for at least 10 minutes. People dining in did not have forks and the fountain machine was not working. Tables and floors were not clean. Lastly, when people asked about their orders or complained, the staff ignored them. They appeared like they did not know what they were doing. There needs to be more staff, and the staff needs to be trained more and be more polite to the customers.
  • Rating 1.0
    1 out of 5 Stars
    It took over 30 minutes to get my order in the drive through. My food was cold when I got it. This is the worst experience I game ever had with a drive through.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Greenwood, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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