Fazoli's 86th St - Indianapolis

Rating 3.3
3.3 out of 5 stars
(57 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Monday

Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99
$8.99
Tuesday

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.
$0.99
Wednesday

Senior Meal

Add a small drink for just $1
$4
Thursday

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
$1.50
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
$2
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.
$1

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Recent Guest Reviews for Fazoli's 86th St - Indianapolis

(Displaying 6 out of 57 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Visited this restaurant on 6/13/19 for lunch. Myself and another coworker ordered a pizza. When my coworker picked up his slice of pizza, there was a small bug that came from under it! So I trapped it with my cup so the manager could see it. When she saw it, she offered us Fazolis coupons. Like I would consider coming back after this experience. I just wanted a refund, which she said she couldn't provide. So I need to know who to speak to about my $20. And I have video as well to prove this.
  • Rating 1.0
    1 out of 5 Stars
    The customer service is horrible. They act annoyed in the drive thru. They don’t even look at you when handing food out. They shut the window immediately as if to say. LEAVE. No worries. Very poor customer service and I work close but it has happened at least 4 times with different people. Not anymore. Not coming back and will tell my friends at the hospital close by too!!!!
  • Rating 1.0
    1 out of 5 Stars
    Bad customer service . I came through drive thru at 930 PM a black girl with braids was at the window. She open the window didnt say a word so I gave her my money she gave me my food and change still wouldnt say anything I dont see how some people keep a job if you dont like your job get another the manager there must be young and dont care
  • Rating 2.0
    2 out of 5 Stars
    My experience today was lacking in a major way. Nobody greeted me when as I stood at the counter waiting to order. Once the group of employees finished their conversation, someone (manager maybe?) took my order. I paid, found a seat. The dining area need a good deep clean, the beverage station (specifically the fountain machines) also need a deep clean. I wasn’t about to use the metal utensils so I went up to the counter to ask for plastic utensils and the same person who took my order made a horrible face and asked “do you need something else?” with an incredible attitude. my side salad was also borderline wilted, the order taker even gave it a good look over before she actually gave it to me on a wet tray. I used to visit this location all the time, but I won’t be back. Maybe corporate should take a good look into this location.
  • Rating 5.0
    5 out of 5 Stars
    Melissa came around and was greeting guests as we arrived. We had a problem with one of our orders and she brought out a comp card for our troubles. She came back out and was giving breadsticks as she was checking on guests. She is a much needed change to our usual dining experience. We usually visit during the week. We talked with her and told her this is our best experience in a long long time.
  • Rating 1.0
    1 out of 5 Stars
    Horrible Customer Service...the lady at the register was turned the other way, talking to another employee...she didn't say hi or anything...just mumbled and couldn't understand her. The worst part was that the food was "cold" when it was brought to our table. Alfredo sauce is not good when it is cold. I thought that Fazoli's made the food fresh?

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Indianapolis, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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