Fazoli's Emerson

Rating 3.7
3.7 out of 5 stars
(39 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 11:00 AM - 8:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Emerson

(Displaying 6 out of 39 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I'm not happy at all. I don't know if it's because the store was closing in 20 minutes or what. I ordered the chicken parmesan an extra breadsticks I received three breadsticks and after looking at my meal I had mostly spaghetti and a very small piece of chicken that was just big enough for my daughter and she's 9. I was not happy about this experience at all
  • Rating 3.0
    3 out of 5 Stars
    Employee was very kind and sweet, my issues are that i waited very long before the window even opened up to pay, and when i got home i discovered that my baked spaghetti (one of my absolutely favorites from this restaurant) was not even half full in the to go plate. I payed around 6.99 for one scoop of pasta and some cheese. Fazoli’s is one of my absolute favorite places to eat but I’m very disappointed in this trip.
  • Rating 1.0
    1 out of 5 Stars
    On 2/20/19 I went to the drive thru. The person in front of me was made to wait about 5 mins before her order was taken. When it was my turn I was made to wait as well. When I got to the window there were 2 cars in front of me waiting on their food. I waited about 5 mins before my payment was taken. When car #1 got their food car #2 was asked to move up & I was asked to move into the 2nd spot. Car #1 got their food and I was asked to move up. Another car pulled in behind me to wait. I waited about 10 mins for my food and didn't find out until I got home that they gave me the wrong food. I ordered Pizza Baked Manicotti but was given chicken alfredo and some pepperoni breadsticks. Time listed on receipt is 8:20 PM, order ID is AAAZUHHNANCA. It is unlikely I will be back. Waiting about 20 minutes for the wrong food us ridiculous.
  • Rating 1.0
    1 out of 5 Stars
    I go to Fazoli’s A LOT. It is my favorite “fast” food restaurant by far. This location is hibitually dirty and service is beyond slow. I don’t mind waiting a few extra minutes because the food quality and taste is normally so good. But I have, on four separate visits, waited easily 15-20 minutes for my food. Then my order has been wrong twice. No breadsticks were offered to me while I waited for my food on any of these visits, nor were any additionl breadsticks offered to me during my meal. The delicious all-you-can-eat breadsticks is a major reason I continue to come here. It is just very disappointing. If it happened once or may twice I would write it off as just a busy or bad day for this location. But 4 times in a row makes me feel like this must be the way this place is managed all the time. I will say most of the employees I have encountered have always been friendly. The cleanliness of the restaurant is less than good as well. I will continue to go to Fazolis but I will most likely avoid this location in the future which is frustrating because it is literally 60 seconds from my office. Thank you!
  • Rating 5.0
    5 out of 5 Stars
    Friendly, fast service. Order always correct.
  • Rating 5.0
    5 out of 5 Stars
    I LOVE this fazolis!! The most AMAZING customer service everytime and I get a smile just from ordering my meal. I will definitely be back and just wanted to say thankyou for the employees thoughtfulness and kindness as always

    ESPECIALLY JEROME!! :)

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Indianapolis, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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