Fazoli's Emerson

Rating 3.7
3.7 out of 5 stars
(39 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 11:00 AM - 8:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Emerson

(Displaying 6 out of 39 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I'm not happy at all. I don't know if it's because the store was closing in 20 minutes or what. I ordered the chicken parmesan an extra breadsticks I received three breadsticks and after looking at my meal I had mostly spaghetti and a very small piece of chicken that was just big enough for my daughter and she's 9. I was not happy about this experience at all
  • Rating 3.0
    3 out of 5 Stars
    Employee was very kind and sweet, my issues are that i waited very long before the window even opened up to pay, and when i got home i discovered that my baked spaghetti (one of my absolutely favorites from this restaurant) was not even half full in the to go plate. I payed around 6.99 for one scoop of pasta and some cheese. Fazoli’s is one of my absolute favorite places to eat but I’m very disappointed in this trip.
  • Rating 1.0
    1 out of 5 Stars
    On 2/20/19 I went to the drive thru. The person in front of me was made to wait about 5 mins before her order was taken. When it was my turn I was made to wait as well. When I got to the window there were 2 cars in front of me waiting on their food. I waited about 5 mins before my payment was taken. When car #1 got their food car #2 was asked to move up & I was asked to move into the 2nd spot. Car #1 got their food and I was asked to move up. Another car pulled in behind me to wait. I waited about 10 mins for my food and didn't find out until I got home that they gave me the wrong food. I ordered Pizza Baked Manicotti but was given chicken alfredo and some pepperoni breadsticks. Time listed on receipt is 8:20 PM, order ID is AAAZUHHNANCA. It is unlikely I will be back. Waiting about 20 minutes for the wrong food us ridiculous.
  • Rating 1.0
    1 out of 5 Stars
    I go to Fazoli’s A LOT. It is my favorite “fast” food restaurant by far. This location is hibitually dirty and service is beyond slow. I don’t mind waiting a few extra minutes because the food quality and taste is normally so good. But I have, on four separate visits, waited easily 15-20 minutes for my food. Then my order has been wrong twice. No breadsticks were offered to me while I waited for my food on any of these visits, nor were any additionl breadsticks offered to me during my meal. The delicious all-you-can-eat breadsticks is a major reason I continue to come here. It is just very disappointing. If it happened once or may twice I would write it off as just a busy or bad day for this location. But 4 times in a row makes me feel like this must be the way this place is managed all the time. I will say most of the employees I have encountered have always been friendly. The cleanliness of the restaurant is less than good as well. I will continue to go to Fazolis but I will most likely avoid this location in the future which is frustrating because it is literally 60 seconds from my office. Thank you!
  • Rating 5.0
    5 out of 5 Stars
    Friendly, fast service. Order always correct.
  • Rating 5.0
    5 out of 5 Stars
    I LOVE this fazolis!! The most AMAZING customer service everytime and I get a smile just from ordering my meal. I will definitely be back and just wanted to say thankyou for the employees thoughtfulness and kindness as always


About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Indianapolis, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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