Fazoli's 82nd St - Indianapolis
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's 82nd St - Indianapolis
(Displaying 20 out of 39 reviews)
- Rating 2.02 out of 5 StarsOct 13, 2019My bake was half filled after waiting in the line for more than 20mins im highly disappointedShayna b
- Rating 1.01 out of 5 StarsOct 04, 2019Horrible pizza and breadsticks
Both were old and burntCarey S
- Rating 1.01 out of 5 StarsSep 22, 2019My pasta was dry I got minimal pasta sauce. Then hours later I have stomach ache and within 30 I am throwing up my whole meal. I got food poisoning from your restaurant. Was my food fresh? Very disappointed!!Dominique, M.
- Rating 3.03 out of 5 StarsSep 11, 2019Received the wrong meal through drive-thru today: did a pick 2 with spaghetti & meat sauce, discovered at the office I received fettuccine alfredo.Anne D
- Rating 3.03 out of 5 StarsAug 16, 2019I went through the drive-thru today for lunch, around 1:15. There was what I would consider a regular number of customers in line (3-4). It took quite a bit of time to get through the line after ordering. Once I got to the window, no one was there. It was an additional several minutes before they opened the window to collect my payment. I wasn't in a huge hurry, so I wasn't even that irritated, but I did expect to receive some sort of acknowledgement of the extended wait time and there was none. I collected my food and returned to my office to find that my entree was not at all what I ordered. I ordered penne with red pepper sauce and wound up with pepperoni pizza. It was fine, I don't mind pizza, I ate it. But taking 15 minutes to go through a drive thru with no apology on the wait only to find that you didn't even get the right food....it was a little disappointing. Enough that I took the time to write when I normally wouldn't. On a positive, the food was good! Thanks.Sarah A.
- Rating 1.01 out of 5 StarsAug 02, 2019Horrible. Each time I come back it gets worse. Currently sitting in your drive thru at the speaker. No one has said a word, not even to ask me to hold. I arrived 7 minutes ago and watched another car pull away without ordering. This location is an embarrassment. It's easy to tell no one on the dinner shift cares at all. I used to stop by 1-2 timesa week but you've lost my business, at least for dinner (75% of my visits are for dinner.) Lunch is better, but still has long waits. At least they're friendly then.Emily G
- Rating 2.02 out of 5 StarsJul 31, 2019I was 3rd car in line and waited approximately 10 minutes for my order to be taken at the drive-thru. No sense of urgency whatsoever. When I got to the window my order was ready but there were about 4 cars behind me waiting just as long or longer.Kris S
- Rating 3.03 out of 5 StarsMay 29, 2019Baked spaghetti had almost no sauce. Was very disappointed in flavor!Theresa C
- Rating 3.03 out of 5 StarsMay 16, 2019We waited over 20 minutes for our food and when I went up for more breadsticks the associate was not friendly.Tim P
- Rating 3.03 out of 5 StarsApr 30, 2019Breadsticks were forgotten in drive through order. Was super disappointed when I got home, they are the thing I kinda always look forward to lol.Jill A.
- Rating 2.02 out of 5 StarsApr 20, 2019I normally never have problems with this fazolis but today when I ordered they forget to give me the breadsticks with my meal and there was a hair in my salad.Alyssa O
- Rating 1.01 out of 5 StarsApr 09, 2019I tried to place an on line order and was unable. I went to this store and was overcharged and poor food quality.Your Ultimate Sampler is priced at $7.79 (Charged $8.49),Bread sticks 99 cents (Charged $1.29),Side of Broccoli 99 cents (Charged $1.99). The broccoli container was about 1/4 full and overcooked. I ordered the chocolate cheesecake and was told they stopped carrying it 2 years ago, though it's still on the online menu. I called the store and asked for the manager and they said I need to address problems in person at the store. Order# AAAZRHLNAQBHRandy Milender
- Rating 5.05 out of 5 StarsMar 25, 2019We arrived just a few minutes before closing on a Sunday evening. Jonece was extremely friendly, very helpful and brought the food to our table with the pleasantness of a server in a more formal restaurant.Jason B
- Rating 1.01 out of 5 StarsFeb 26, 2019Horrible customer service I was left standing at the counter for almost 10 min with no one in line in front of me.staff just left me standing there so I left.Nickitra G
- Rating 1.01 out of 5 StarsFeb 08, 2019We are weekly customers at this location. My grandson always gets 2 slices of cheese pizza. Tonight, the first 2 pieces were very greasy on the bottom, and the cheese was burned. I sent those back and explained the problem. Two new pieces were brought out, which looked exactly the same. He was unable to eat them. I had a bite, and it didn’t taste nearly as good as the cheese pizza here normally does.
The timeliness of service was off as well. I requested breadsticks right away, but none were brought until I repeated the request.
Overall I cannot give any stars for this visit. The staff was unapologetic about the crispy cheese pizza, and it almost felt as if we were a burden.Debbie R
- Rating 5.05 out of 5 StarsFeb 07, 2019Great Customer Service from Lasondra. She greeted us with a smile, explained our order, and was patient with my family and kids! She even told us about the happy hour special! She was very kind!Terra P
- Rating 1.01 out of 5 StarsNov 30, 201820 minute wait in drive through. No sense of urgency from the dt operator. Food was cold and clearly made earlier in the shift. Terrible attitude from the older lady operating the dt. Definitely need to rethink who gets put in what position during busy hours. I know things happen and you can be understaffed but it seemed as though this lady was not recieving any help from coworkers. Team work makes the dream work! Will give it another go at this location but horribly disatisfied with my service today. This place is capable of way better service.Stephanie T
- Rating 3.03 out of 5 StarsAug 07, 2018Better service at lunch vs dinner.Julie D.
- Rating 5.05 out of 5 StarsAug 01, 2018Delicious food at a reasonable price along with fast, friendly service, makes Fazoli's one of our favorites!David W.
- Rating 5.05 out of 5 StarsJul 22, 2018Service and food excellentVicki D.