Fazoli's E Washington - Indianapolis

Rating 3.2
3.2 out of 5 stars
(73 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's E Washington - Indianapolis

(Displaying 6 out of 73 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Dined-In the other evening, Great Customer Service on the front line, this young man was courteous and very helpful! Manager in duty was busting his a** trying to keep up. I wanted to give more stars just for that. Horribly understaffed, the Restaraunt carpet was atrocious! The women's restroom was grotesque.
    While the service was exceptional the fact that
    This Restaraunt is in need of a thorough cleaning severely detracts from the overall potential of having an enjoyable dine-in experience.
  • Rating 1.0
    1 out of 5 Stars
    This location is a disservice to the Fazoli's name. This is the second time we have visited here that they have been out of a product, no silverware or straws, waited 15 minutes for food. Had to go ask for breadsticks twice. Dining room was a mess. People walking out and asking for money back. Employees with serious bad attitudes!!
  • Rating 1.0
    1 out of 5 Stars
    The presents were burnt the salad was incorrect the manager was rude it took over 38 minutes to get my food through the drive-through not happy will not be back
  • Rating 3.0
    3 out of 5 Stars
    Customer service was great! Friendly as can be and order was out in 5 minutes. I ordered the Itslian Meats Salad which I always get only to find out you no longer have it! HUGE disappointment!!! I got the chicken bacon Caesar and subbed Italian dressing. Sad second choice. Bacon was chewy and more chicken, bacon and tomatoes than lettuce. Please bring back the Italian Meats Salad!
  • Rating 1.0
    1 out of 5 Stars
    Last time I will ever eat at Fazolis.

    I ordered the whole grain rotini option for the ultimate spaghetti. The lady at the counter said, "Since noboby ever orders that, it will be an extra 5 minutes or so. Is that OK?"

    Also they did not give me the 4 extra bread sticks I ordered AND PAID FOR (carryout) and I didn't discover till I got home.

    The breadsticks were just sopping with butter and I wouldn't have eaten them anyway.

    The spaghetti meat made me really question what was in them.

    Sitting in the seating area waiting on my food was just.....ICK!!! Everything was just smeared with a horrendous coating of grease. Nothing looked clean.

    From food quality, to service, to dining room experience, IT WAS ALL HORRENDOUS!!.

    I will never darken the door of a Fazoli's again. 0 stars!
  • Rating 1.0
    1 out of 5 Stars
    I love Fazzoli’s! My friend and I wen to Fazoli’s on Tuesday May 7th and received very poor service. When we went,there were not many customers, we placed our orders and when we finally got our order and breadsticks. While we ate and I finally was able to get their attention and I asked for more breadsticks. Waiter said okay. After 20 minutes or so went by, the manager came by and asked if we needed anything. Again I said breadsticks. Another 10 minutes went by and I asked again for breadsticks. Well he finally did bring breadsticks but to the people that had not been there as long as we had. I don’t usually complain but I felt we were treated unfairly. Finally my friend went up to request her paid to go order and again she said we had requested many time but no service. She was given 8 breadsticks and 6 in her to go order. I felt like that was a waste as we had already almost finished eating. I’ll never go back there. Again I don’t normally complain but I feel like it was poor service.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Indianapolis, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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