Fazoli's E Washington - Indianapolis

Rating 3.1
3.1 out of 5 stars
(80 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials


Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.

Senior Meal

Add a small drink for just $1

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.

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Recent Guest Reviews for Fazoli's E Washington - Indianapolis

(Displaying 6 out of 80 reviews)
  • Rating 5.0
    5 out of 5 Stars
    Bobby and Sandy are the best. Super smiley, cheerful and for once my meal had the right amount of meat sauce to go with my pasta.
  • Rating 1.0
    1 out of 5 Stars
    This store was very unprofessional. The lady at the register was carrying on personal conversations with other employees while taking our order. One of our sandwiches was ordered with simple modifications (no lettuce, tomato, or bacon). It was apparently not entered correctly. When the other 2 entrees were brought out, the gentleman communicated to us that the sandwich was still cooking. A few minutes later, the cashier came to the table and said, "What do you want us to do with the sandwich. The way you want it, it won't got nothing on it. " I re- explained my order. A few minutes later, my sandwich was brought out cold and not assembled. I was told that because of the mistake the cashier made, I would need to assemble my own sandwich. I don't understand why this would happen. We have ordered this sandwich (with the same modifications)at countless other locations and never experienced a problem. It would seem that maybe this location needs some guidance in customer service and in what to do when a problem is made by an employee.
  • Rating 1.0
    1 out of 5 Stars
    I was in drive thru for over 20 minutes, I ordered a Large Diet Coke (I got back to work it was a regular Coke, I ordered light sauce and it has extra sauce on my baked spagehetti. The breadsticks were good. The rest of my lunch was unedible. That is alot of money to not be able to eat your food.
  • Rating 1.0
    1 out of 5 Stars
    horrible experience, ordered fettuccine regular and could have held every ounce in one hand, so I asked "is that a small?" thinking they had made a mistake so then the person behind the counter mocked me. then the manager replied that's the regular. So I asked for a refund, the manager abruptly snatched the receipt from my hand walking away taunting " that ain't enough for 6 dollas" So, not only did your employees make me angry in front of other customers they tried to embarrass me also. If that truly is the correct portion for the $6.79, then trust me I will never frequent your establishment ever again. Pathetic is the best thing I can say about the portion size for that amount of money, and my opinion of your personnel falls way short of that. And I blog so this is not the only place I will post this review
  • Rating 1.0
    1 out of 5 Stars
    Fazoli's blows off complaints. I gave my contact information when I filed the initial complaint, BUT they ask for contact information again. Why? They give the impression they respond, but they don't. Initial complaint: BIG screw up tonight. I walked in just now to a lobby with 10 people ahead of me. Two men were complaining to the counter woman that an employee just picked a fight with them and they didn’t get their order from 15 minutes before. Another man was there for a pick-up. I had a coupon and wanted to order off the menu. She told me I have to leave because the dining room is closed and it’s drive-through only. After I waited in a long line in the lobby?! This store has BIG problems. I feel like I am bothering the workers by coming in for food. That’s not how Fazoli’s works! No apology. No courtesy. Just go outside, wait some more in a new line. And your employees are already upset by someone else and dumping on me.
  • Rating 5.0
    5 out of 5 Stars
    Drive thru for my order. The young lady working the window was very attentive to my order. It was great to see a happy, smiling employee and I know they are working very hard in there.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Indianapolis, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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