Fazoli's LaFayette

Rating 2.7
2.7 out of 5 stars
(32 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's LaFayette

(Displaying 6 out of 32 reviews)
  • Rating 2.0
    2 out of 5 Stars
    I ordered the baked lasagna today. While it was good, it tasted old. Like lasagna that had been made several days before. It def wasn’t fresh, like I normally expect at Fazolis. Def tasted “re-heated”. Breadsticks were hard & dry. They seem very short staffed. As infection control for a large trauma center, they ALL could use to wash their hair, pull it back and wear hairnets! As well as wash their hands between jobs (money handling to passing breadsticks). The only employee who was good was the young black girl. She deserves praise!
  • Rating 5.0
    5 out of 5 Stars
    First of all, our meals were great.
    My main reason for writing is the young man that was in the dining room working. Clearing tables, and general clean up. He also brought out some meals I noticed to customers.
    He struck up a conversation with us, explaining I looked like one of his teachers,he said he had been in special education classes.
    We were so impressed with him. He was so polite, attentive of anything we might need. He smiled. We noticed he was very helpful to other customers. I would return just to visit with him again.
    I hope he is compensated well for his work ethics, bc it certainly shows he cares about doing a great job.
    We did not catch his name...but he mentioned he lived with his mom, and mentioned the town of Rossville.
    Please tell him what a great job he is doing, and he impressed customers.
    Thank you.
  • Rating 1.0
    1 out of 5 Stars
    Waited 25 minutes to get cold food.
  • Rating 1.0
    1 out of 5 Stars
    I would rate it as a minus 3 stars if I could. Just wanted to let you know that I just purchased a classic sampler and it had to be the worst meal I have ever purchase from any restaurant. All three entree's were still cold, they were not even luke warm. I knew when I ordered and received the meal within minutes that it must have been sitting on the counter waiting before I even entered the store. I will never let myself pay that much for a meal of that quality again. I know I will never stop at any Fazoli's. There is no need for you to respond.
  • Rating 1.0
    1 out of 5 Stars
    Terrible customer service. The manager was yelling at the the employees in front of guests. I would not want him as my manager as he doesn’t show any qualities that relate to a manager. They were not busy, but we’re behind 8 tickets on getting orders out to tables. There were more dirty tables in the lobby than clean ones available. We ordered our food at 6:43pm (per our receipt), but did not receive the food until 7:20 pm... 37 minutes to receive our food.
    We watched 3 different families get a refund as they had already waited over 30 minutes for their food, and it hadn’t arrived to their table yet.
    We will not be coming back to this location as this service was terrible.
  • Rating 1.0
    1 out of 5 Stars
    The service time has been terrible, and the dining area was a mess. No plates picked up at all. The manager was berating an employee from the kitchen while she stood in the counter area about a messed up order and saying it was not his fault. All patrons were able to hear this.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lafayette, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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