Fazoli's LaFayette

Rating 2.8
2.8 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's LaFayette

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Terrible customer service. The manager was yelling at the the employees in front of guests. I would not want him as my manager as he doesn’t show any qualities that relate to a manager. They were not busy, but we’re behind 8 tickets on getting orders out to tables. There were more dirty tables in the lobby than clean ones available. We ordered our food at 6:43pm (per our receipt), but did not receive the food until 7:20 pm... 37 minutes to receive our food.
    We watched 3 different families get a refund as they had already waited over 30 minutes for their food, and it hadn’t arrived to their table yet.
    We will not be coming back to this location as this service was terrible.
  • Rating 1.0
    1 out of 5 Stars
    The service time has been terrible, and the dining area was a mess. No plates picked up at all. The manager was berating an employee from the kitchen while she stood in the counter area about a messed up order and saying it was not his fault. All patrons were able to hear this.
  • Rating 5.0
    5 out of 5 Stars
    Very crowded when our group of 8 arrived. Figured we wouldn’t get many breadsticks, service would be slow, etc. But thanks to the SUPERB service of Davida (sp?), we had the best experience we’ve ever had at Fazoli’s!
  • Rating 5.0
    5 out of 5 Stars
    We had a great experience. A sweet lady brought us breadsticks as soon as we sat down which really helped with our hungry 3 year old. She promptly took away the dishes when we finished and was very friendly. Clean place with good food and service.
  • Rating 1.0
    1 out of 5 Stars
    It was busy, but waited over 30 minutes for our food and when the manager, very rudely, dropped it off, she didn’t even apologize for the wait. I asked for a side of alfredo and she walked back up to the counter and proceeded to “forget” it. So 5 minutes later I walked up to get it myself. My daughter & I frequent this Fazoli’s and this was an awful experience!
  • Rating 3.0
    3 out of 5 Stars
    Food and service great. Bathrooms filthy. Waste containers overflowing with trash. Toilet paper rolls empty. Trash bin outside front door overflowing.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lafayette, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's LaFayette

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top