Fazoli's Marion - Indiana

Rating 3.0
3.0 out of 5 stars
(62 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5.55 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Marion - Indiana

(Displaying 6 out of 62 reviews)
  • Rating 2.0
    2 out of 5 Stars
    We arrived 10:50
  • Rating 1.0
    1 out of 5 Stars
    I ordered the Parmesan crusted alfredo bake, 2 extra breadsticks and a cup of alfredo sauce on the side. The alfredo bake did not have any sauce. So after stirring it around and realizing I could eat plain noodles with the crust on it, I decided I should call and complain. Wait, nobody will answer the phone. Thanks for a crappy lunch.
  • Rating 1.0
    1 out of 5 Stars
    Told me I was wrong about what I ordered since it wasn’t on their list. Had to prove with my receipt. Turned out they removed my order after payment processed by “accident.” Waited 30+ minutes in the drive through then another 10. Blamed it on dining when it’s completely separate from drive through.
  • Rating 1.0
    1 out of 5 Stars
    Longest wait time ever.
    I ordered my family's food over an hour ago. The restaurant is full and when I asked why it was taking so long I was told they were short staffed. But they have been out to change the straws and lids twice in the time I've been sitting here. I will not be back to this location. This is ridiculous.
  • Rating 3.0
    3 out of 5 Stars
    My 1st experience with Lillian C. In the drive-thru was last week. She was nice but when I asked nicely if I could have a milk that wasn't expired she stared at it for the longest time then shut the window and started yelling. I could hear her say I hate.. then she said the F word. I nicely got another milk but no fork for my spaghetti. My 2nd visit with her was today. She was nice but charged me for a milk which was suppose to be included in the kids meal and the breadsticks were stale. Also, your prices do not match your outside menu. :)
  • Rating 1.0
    1 out of 5 Stars
    (March 29, 2019 at 8:15 p.m.)Terrible experience tonight! I was the only car at the drive thru and sat there for a couple minutes before a voice said, “I will be with you in a minute.” I then waited for another three minutes before I rolled up my window to go inside the building. It was raining...so I was getting rained on for five minutes in the drive thru. I then went inside and went to the counter. Again, I was the only person at the counter. I waited and waited. I saw an employee making breadsticks and she made eye contact with me. She kept on working and ignored me. I figured she just needed to finish up the task that she was working on. Another minute went by and she looked up at me again. She never said anything or tried to get another worker to come up. At this point, I had waited another five minutes. Finally a manager came up to take my order. I explained to him my situation and he told me that they were having issues with the cash register. He wasn’t at all apologetic for my wait and did nothing to try to make the experience any better after I explained my frustration. I guess that I’m just upset that a ten minute wait just to even give my order didn’t matter to the manager. While I was waiting for my food, the manager took a call-in order. He was kind to the customer on the line, saying that they would get the order ready right away. I just left feeling like I was a bother to them. It will be a long time before I come back and “bother” them. Maybe the next time, there will actually be some employees who want to take my money and not make me feel like dirt.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Marion, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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