Fazoli's Muncie

Rating 3.4
3.4 out of 5 stars
(111 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials


Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.

Senior Meal

Add a small drink for just $1

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.

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Recent Guest Reviews for Fazoli's Muncie

(Displaying 6 out of 111 reviews)
  • Rating 1.0
    1 out of 5 Stars
    My ultimate spaghetti had little to No sauce! I have been craving spaghetti for a while but don’t like to drive to the other side of the county if I can avoid it.
  • Rating 5.0
    5 out of 5 Stars
    Great customer service
    Lori was wonderful
  • Rating 5.0
    5 out of 5 Stars
    Store manager is awesome ! Always makes us feel special! Thank you so much keep up the great job.
  • Rating 1.0
    1 out of 5 Stars
    Had lousy service and noticed upkeep problems a year ago, decided to go back and give another try. Worse this time. Door on trash bin has been broken over a year. Ordered regular pasta with meat sauce, received small. Asked server and she said she'd talk to manager, but nobody ever came to ask. Was finished eating before breadsticks were ready. All 3 iced tea canisters were empty when we got there, and were still empty when we left (2 sweet and one unsweet). Time of visit, 4:45-5:25pm on a Wed. We won't be back.
  • Rating 1.0
    1 out of 5 Stars
    I live in New Castle Indiana and have enjoyed eating at Fazoli’s since one opened in Muncie Indiana (twenty miles), as I recall over twenty years ago . While I eat at other location the Muncie one is by far the most convenient, but due to a poor experience I had not been there since early last Fall, till this past evening. I was disappointed to find experience no better than that of my previous visit.

    After waiting with other customers for perhaps (#1) 5 minutes someone showed up at the cash register, and started taking order. The cash register receipt is time stamped 6:20 PM. At the (#2) drink station we found both sweet dispensers empty. I did not time the delivery of the food ordered, but the guess is it was at least 10 minute, when it arrived there were (#3) no bread sticks, and it appeared I had been served a small spaghetti when I ordered a regular. At least another (#4) 10 minutes passes (my spaghetti was gone) and an employee shows up with four bread sticks for two people and is unapologetic about the late delivery. While she is there, (#5) I verify with her that she served me a small order of Spaghetti, and that my receipt was for a regular order. She said she would get her manager to refund the difference, which would have been okay, but why not offer to bring another small order or heaven forbid a regular sized one. As I waited for the manager to show I went to get a refill on my tea and this time (#6) all three dispensers are empty. After waiting more than 20 minutes by my watch , (#7) no manager shows to make a refund. As we leave around 7:25 PM we check the ice teas dispensers one last time, and (#8) still all three ice tea dispensers are empty. When the person with me ask at the counter for a refill on tea, the counter person (#9) acted as if it was an imposition. This is not too different than my last experience at that location. My memory is long and it will be a long time before I again set foot in that Fazzoli’s. My opinion of Fazoli’s in general has been tarnished.

    Should anyone at corporate care as much about customer service as customer rewards I can supply a copy of my receipt.
  • Rating 1.0
    1 out of 5 Stars
    Waited 30 minutes for a $12 order. That's absolutely ridiculous!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Muncie, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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