Fazoli's Muncie

Rating 3.7
3.7 out of 5 stars
(80 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.
Thursday: $4 Off Family Meals
Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Muncie

(Displaying 6 out of 80 reviews)
  • Rating 4.0
    4 out of 5 Stars
    Great place
  • Rating 1.0
    1 out of 5 Stars
    I ordered an Italian sub with a side salad and got an Italian salad with a side salad. The drive thru worker never read back my order to ensure it was correct. I don’t know anyone with any common sense who would think someone would order a salad with a side salad anyways, especially without double checking. The person who prepped and bagged our order did not put my dressing in the bag either. Instead we got a random side of alfredo sauce that was hotter than the side of pizza with our second meal. He/she also shorted us bread sticks. I ordered 2 meals (4 bread sticks) plus 6 extra. However I only got 7 bread sticks. I would have gone back if I didn’t live 25 minutes away. It was a waste of time and money. Our order was placed incorrectly, it was not bagged correctly, we paid extra for things we did not receive, and some of the food was old and cold. It is not likely that we will return for some time.
  • Rating 1.0
    1 out of 5 Stars
    Customer service was not good, we waited in line for atleast 1/2 hour, there were several tables with plates, etc on them, whoever was working register did not put table numbers on receipts. We waited for our food for over 50 minutes, the manager got crappy with us because we returned food plus got mean with other customers who also had been waiting, no bread sticks were offered it was a terrible experience I’m not sure we will ever return!
  • Rating 1.0
    1 out of 5 Stars
    I wish I could give negative stars to this experience. We ordered and sat at dirty table that I had to clean off for my family because every table in the store was dirty and not even cleaned off from the people before us. I counted 11 tables like this. Once we received our order 49 mins later it was cold and wrong. We will never come back to this store again. I also have pictures to back up this statement
  • Rating 1.0
    1 out of 5 Stars
    Walked out after ten minute wait with only two people ahead of us. Attempted to order at another register but the drive-thru clerk was not allowed to use the second register. The manager was still struggling with the first person’s order. The couple waiting ahead of us got upset and left. My wife appealed to the manager for help to absolutely no avail. As I walked out, the girl behind the register, Haley, gave us a parting shot. “Have a nice day”. The tone was far from really wishing us a “nice day”. Fazoli’s has been a regular destination for us. Not every day but at least 5-6 times each month. Won’t be back for quite awhile.
  • Rating 1.0
    1 out of 5 Stars
    awful customer service. Paid for a side salad with 4 entrees to go. Got the entrees but no side salad. Had to have the 4th entrée rung up separately since the cashier did not understand the listed written request.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Muncie, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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