Fazoli's Shelbyville

Rating 2.6
2.6 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
Free kids meals with Adult Entree Purchase 5-8pm
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$5 lunch everyday until 4pm

Recent Guest Reviews for Fazoli's Shelbyville

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Very disappointed. Ordered a salad as one of our entrees. It was missing the bacon that was supposed to be on it. This was not mentioned to us at time of ordering or when it was bought to table. I went to the counter and inquired. I was told that they were "out at the moment". In addition, when the spaghetti entrees arrived, we realized we forgot silverware. My husband went to get it and there was one fork available and several knives. He asked for silverware and was told they would get some. After sitting there waiting for silverware, I went for a refill and again inquired. I was told that they were just put in the dishwasher and it would probably be another minute. After a couple of minutes, they replenished the forks. A party of 2 was leaving when we arrived and another family of four was just finishing up. A family of 4 ordered just ahead of us. No other patrons. Food was good, but the fail with silverware and bacon was an issue. They didn't even offer plastic so that we could begin eating.
  • Rating 1.0
    1 out of 5 Stars
    Tables were dirty. Our table smelled like a sour dish rag. The restrooms were a mess. We had to go to the counter to get more bread sticks. We do not have a Fazoli's close to us, so when we see one we would get excited. We always enjoyed dinning there. So very disappointed this time. We would have to give it a second thought now...sorry.
  • Rating 2.0
    2 out of 5 Stars
    I have been sitting in the drive thru for over 30 minutes. If I hadn’t paid already, I would have left long ago.
  • Rating 5.0
    5 out of 5 Stars
    Stopped in for dinner on Tuesday, August 6. The staff were short handed, and the drink dispenser out of order. The two young men who were working apologized profusely, brought drinks to us, and prepared our meal, served promptly. These two young men managed to cook and serve everyone in the restaurant without delay, and were friendly and helpful. The service was actually better than some nights with a full crew! By the time we left, additional crew members were coming in, but these two young men deserve recognition for a job well done!
  • Rating 1.0
    1 out of 5 Stars
    Worst experience this deserves NO stars! I normally only right good reviews but something has to be done at this store. It was dirty. The girl that took our order rolled her eyes multiple times while taking our order. Went to get our drinks they were out of most flavors. Had to to ask for plastic silverware because all the forks still had food on them. There was a dirty dish rag on the counter by the lids. We never got breadsticks. When our food came they messed up our order completely because they were out of lasagna so they substituted but did it wrong. I ordered the meatball sliders which came with no meat sauce. We took it up and the questioned me like I was wrong I had to show them the picture to prove it’s suppose to have red sauce. All off the orders barely had any sauce. We recently moved to this town. We eat Fazoli’s all the time in Muncie Indiana and it’s never been like this.
  • Rating 5.0
    5 out of 5 Stars
    I went through the drive-thru and the young man assisting me was very friendly and polite. He said thank you and your welcome, which is a rarity in most restaurants these days. He wasn’t wearing as name tag so I don’t know his name but wanted to let someone know he’s an asset to your company.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Shelbyville, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (317) 825-0046 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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