Fazoli's South Bend

Rating 2.4
2.4 out of 5 stars
(41 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's South Bend

(Displaying 6 out of 41 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The customer service was terrible. They were so rude to us and acted as if everything was an inconvenience. They were very inefficient and kept messing up orders and took forever. When I went up to get a drink later 5 people were at the front/in the kitchen and not once made eye contact with me or acknowledged my presence. They told us they dropped a pizza and that we would have to wait and then they brought us out the dropped pizza. Some didn’t have cheese in it. My slice had hair on it and the cheese was spread all over the place. It was a really terrible experience.
  • Rating 2.0
    2 out of 5 Stars
    Strawberry/spinach salad had very little spinach, last trip ordered 2 of same got wrong salad not worth the effort
  • Rating 1.0
    1 out of 5 Stars
    I ordered food in the drive-thru on July 7, 2019 and the service was horrible. The young kid in the drive-thru was rude and did not know how to speak with customers. I sat in the drive-thru for 20 minutes before getting my food and I was not given any straws for my drinks. I will never return to this location again.
  • Rating 5.0
    5 out of 5 Stars
    Great customer service! The manager who brought out my salad was very pleasant .
  • Rating 2.0
    2 out of 5 Stars
    The dining room was very dirty. Ourselves and other customers had a hard time finding a clean table to sit at. Very disappointing
  • Rating 1.0
    1 out of 5 Stars
    Terrible! I have been here twice this week and the these have been the worst yet! I normally like coming here but that has changed. Employees have no manners and the wait time has been terrible. Very dissatisfied..bread sticks over cooked and order incorrect . I have watch several customers leave this place instead of ordering because how rude the service and wait time is

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in South Bend, IN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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