Fazoli's Terre Haute Italian Restaurant

Recent Guest Reviews for Fazoli's Terre Haute

• Rating 1.0

  1 out of 5 StarsJul 02, 2022
  The last two times I've ordered fazoli's I've had major issues with quality that I couldn't eat it. First it was spaghetti noodles tasted like mold last night the fettuccine was mixed with small off colored almost brown like noodles of some sort similar to a small worm although I'm sure that's not what it is. They were small an off white almost brown color and consistency of mush that didn't belong in fettuccine It was not edible and I was too afraid to even eat it. I always have to get extra sauce just so it's got enough for it but this is twice in a row I'm unable to even eat dinner with my kids and husband and thrown it away. They were closed when I got home so I couldn't call to ask for a new batch. Quality and ability to even eat half of what I pay for is just so unfair and twice we all didn't eat bc I spent too much on dinner just to throw it away. I sent an email on mold testing noodles but got no response. This is unacceptable. I kept one for reference from last night just to prove it's not fettuccine or even overcooked noodles In my opinion whatever is in it isn't natural looking over cooked spaghetti noodles are not that small let alone almost light burn
  Brown. Multiple people I showed all agree it isn't edible whatever it is. This was my birthday dinner also. Baked ziti for my husband last night was fine.

  Jamie J
• Rating 1.0

  1 out of 5 StarsJun 26, 2022
  Waited inside for more then 40 minutes for our food. No one came around to ask about us or offer us breadsticks. We went up to counter and asked about our food and breadsticks and still wanted another 10 minutes.

  Stephanie N
• Rating 5.0

  5 out of 5 StarsJun 25, 2022
  Great food, service. Friendly staff

  Estes H.
• Rating 5.0

  5 out of 5 StarsJun 06, 2022
  Food was very good and the customer service was excellent.

  David B
• Rating 1.0

  1 out of 5 StarsMay 22, 2022
  I'm still waiting on my online order when it said it would be ready at 7:35pm it's now 8:10pm.

  Robert K
• Rating 3.0

  3 out of 5 StarsMay 20, 2022
  Went through drive thru, extremely slow service. I ordered lunch special, lasagna and spaghetti w/meat sauce. Both had very little sauce enough on them. The lasagna was so dry I almost choked on it, so I had to go into my pantry and get some to add to it so I could eat it.

  Rosemary P
• Rating 5.0

  5 out of 5 StarsMay 14, 2022
  Great customer service---Tonya Berry and Olivia were very polite, professional and friendly. The food is good, too! Both matters and makes me want to return. Thank you, Ladies

  Susie V
• Rating 3.0

  3 out of 5 StarsMay 08, 2022
  Everything was great other than I was missing the extra meatballs that I paid for.

  Charlie C
• Rating 5.0

  5 out of 5 StarsApr 27, 2022
  Good food. Good service

  Denise R
• Rating 5.0

  5 out of 5 StarsApr 26, 2022
  Everyone here is always very friendly. They will do whatever they can to accommodate special needs.

  Suzy
• Rating 1.0

  1 out of 5 StarsApr 22, 2022
  Put Alfredo sauce on my chicken parm. need a refund.

  Drake
• Rating 1.0

  1 out of 5 StarsApr 12, 2022
  As regular customers we've been very disappointed. The young lady taking our order said we couldn't use your coupons because they had expired several days ago. When we ordered from the 5 for $5.00 she tried telling us it was just for lunch. We showed her the placard ...then she went to get her supervisor.
  We received our food....I received the wrong food....then I had to go back to ask for breadsticks.. we received 4...they weren't even warm.
  We're going back for one more time....this will show whether we stay with Favolis or not

  Debbie, M.
• Rating 5.0

  5 out of 5 StarsMar 30, 2022
  Great Customer Service. Fast and Friendly

  Gwen C
• Rating 1.0

  1 out of 5 StarsMar 30, 2022
  Rude cashier when I asked for salad not brown and old. Yessenia L.

  Sherry W
• Rating 2.0

  2 out of 5 StarsMar 29, 2022
  I got a house salad and a piece of cheese had mold on it. I didn’t say anything because of my anxiety.

  Morgan J
• Rating 5.0

  5 out of 5 StarsMar 28, 2022
  DAWN S. IS ABSOLUTELY AMAZING! There are many choices in the area when it comes to grabbing a quick bite to eat however, I will always choose this Fazoli's location because I know that the food is always & consistently great, and also because Dawn S. is a true gem and breath of fresh air. She is always upbeat, happy, personable, and professional. It is so rare to find someone who is this consistently amazing when it comes to customer service. I live in Illinois, but I make the drive to this Indiana location and am a repeat customer because of Dawn. Management & corporate need to know how great she is!

  Sarah M
• Rating 5.0

  5 out of 5 StarsMar 25, 2022
  The service here is fantastic!!! Emma G is awesome! At first, I thought maybe I had caught her during a good time (just graduated college or something like that!) it had been a month or two since I had been to Fazolis and NOPE! Her service and attitude was still as joyful and infectious as ever! She's a keeper!

  Dave O
• Rating 5.0

  5 out of 5 StarsMar 19, 2022
  wow how great this place is great food excellent service is fantastic kudos to mary very great person be back real soon

  gary m
• Rating 5.0

  5 out of 5 StarsMar 13, 2022
  The restaurant was very busy, but the service was great. I was particularly impressed by a young man named Alex who brought out food, and bused tables. He was a good worker, and if I had a restaurant, I would hire him.

  Kathleen, R
• Rating 5.0

  5 out of 5 StarsMar 13, 2022
  Excellent customer service by Tonya and the gentleman at the counter. Both checked back to our table to make sure everything was to our liking, which really impressed us. Tonya was super friendly and even chatted a bit with us. Thank you for having such fantastic people. And the food is superb.

  Jeanette L.