10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Valparaiso
Rating 3.13.1 out of 5 stars
(Based on 37 reviews)
- Rating 2.02 out of 5 StarsFeb 06, 2020My to go order was incorrect. Did not realize until I was at my destination.Erin R.
- Rating 5.05 out of 5 StarsFeb 02, 2020Noah was extremely helpful while placing our order and serving us at the table. Our grandson has significant dairy allergies and even though Noah did not know the answer to all the questions, he found the answers then had the items prepared in a manner our grandson could consume. He was friendly throughout the entire visit, never even hinting that it was an imposition. Truly a stellar young man and an asset to your restaurant.Sally
- Rating 2.02 out of 5 StarsNov 24, 2019Came to the drive thru for a family meal because Fazoli’s is my daughters favorite and she’s home sick with a high fever. When I get home, I see that they left out the family salad. I live all the way in Crown Point and only went to Valparaiso to get my daughters favorite food to cheer her up since we were missing our families thanksgiving today. This is the second time this has happened with the drive thru. Dine in service has always been good but your drive thru needs work. These are just careless unnecessary mistakes.Melanie Light
- Rating 5.05 out of 5 StarsNov 21, 2019Love the senior specials on Wednesdays. Employee Carlos is most friendly and helpful. Good rewards.Tim S.
- Rating 5.05 out of 5 StarsNov 20, 2019Terrific food, nice staff!Cathy N
- Rating 5.05 out of 5 StarsNov 10, 2019I wanted to let you know I had he beat service ever at Fazoli’s from a man named Carlos on Thursday, October 31 around 11:15. He made suggestions when ordering, brought ample breadsticks without having to ask, was very friendly. Outstanding employee.Jennifer M
- Rating 1.01 out of 5 StarsOct 22, 2019I love Fazoli’s but I received awful service from my recent visit. The staff had attitudes when I asked simple questions. I also found hair in my food.Milakah, W
- Rating 1.01 out of 5 StarsOct 19, 2019We waited in the drive-thru. No line, at the speaker, for 7 minutes. The employee said, "I'll be right with you," but nobody helped us. There was no line at all. There is no reason for this kind of treatment to such a loyal customer. I am very displeased by this service and I am gladly not willing to return.Reanna R
- Rating 5.05 out of 5 StarsOct 19, 2019Awesome service!Noah
- Rating 5.05 out of 5 StarsOct 08, 2019Carlos did a great jobClaudia B
- Rating 1.01 out of 5 StarsOct 03, 2019Ordering in the drive thru is always risky. We were disappointed to receive an incorrect entree on October 2nd.Shelly R
- Rating 5.05 out of 5 StarsSep 05, 2019Staff makes me feel like part of a big family. I look forward to our frequent visits. Spaghetti is hot and delicious.Bruce S.
- Rating 1.01 out of 5 StarsJun 03, 2019We ordered salads and our meals came before. I also presently sit with no meal while my whole family eats. RidiculousKim B
- Rating 3.03 out of 5 StarsMay 22, 2019Food was good but I ordered the number 3. On the sign the number 3 is fettuccine Alfredo and the register rang up oven bake sampler 3.0. It was alright and ate it but not what I wantedJesse B
- Rating 1.01 out of 5 StarsMay 10, 2019I ordered 2 ultimate fettucines with no bacon and add spinach. Both fettuccine had bacon on them and I'm allergic to bacon so I couldn't eat them. They also didn't even have the spinach added on them. I couldn't come back in and get them replaced because I was on vacation and I don't live near by. I'm disappointed I payed for food that I couldnt even end up eating.Mary, B
- Rating 5.05 out of 5 StarsMay 02, 2019Love your spaghetti, pizza and breadsticks. Would have it more often, if it weren't all carbs! Can't think of anything to improve on!Tammy M.
- Rating 5.05 out of 5 StarsMay 01, 2019Great customer service and people!Arnold E.
- Rating 4.04 out of 5 StarsMay 01, 2019Some employees don’t smile
I don’t like the music (rap) put on some soft classic rock or Italian Just need dinner musicKathy H.
- Rating 5.05 out of 5 StarsMay 01, 2019Great service always friendlyJohn H.
- Rating 1.01 out of 5 StarsApr 25, 2019Terrible customer service a line of almost 10 people long and 4 people standing in the back . A girl was asked to get on register and refusedSW