Fazoli's Shawnee

Rating 2.6
2.6 out of 5 stars
(53 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Recent Guest Reviews for Fazoli's Shawnee

(Displaying 6 out of 53 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Long day so we decided to eat out. Went to Fazoli’s drive through. We ordered two meals which came with four breadsticks. We had ordered four extra breadsticks. We get home to eat and the breadsticks were burnt, old, no seasoning cause there were so old. W drive back to Fazoli’s I had my daughter take the bread sticks with the receipt back in and ask for fresh breadsticks. She came out with only six and said the lady was rude and was laughing about it while telling another employee. So I go in and tell them the story the lady said o my god took the breadsticks and then gave me an extra 6. EXTREMELY Horrible service to think you can get away with giving old breadsticks through drive through and then think they can short my daughter and not think I would go in. We don’t eat out often but when we do my kids prefer Faxoli’s . We will no longer be going there.
  • Rating 5.0
    5 out of 5 Stars
    Max the cashier, was very friendly and helpful. He is very knowledgeable on the menu! Thank you for wonderful service Max.
  • Rating 1.0
    1 out of 5 Stars
    I got home around 8:15 on 5/21 with spaghetti and sauce but had ordered spaghetti and meat sauce. Called talked to Becca, said she was manager on duty. I told her what my issue was and basically all she offered me was to drive back and get it corrected. That would have been 20 minutes back and forth while the other person I bought food for would eat without me or let their food get cold. Very disappointed with service. Best part of the dinner was the garlic sticks.
  • Rating 4.0
    4 out of 5 Stars
    You had 3 employees taking a break at the same time while Brenda B was the only person on the floor during peak time 7:30 pm there were no lids fit cups, and it was difficult for Brenda to take orders, deliver orders, and try to pass bread sticks by herself. She deserves a raise!
  • Rating 1.0
    1 out of 5 Stars
    Horrible experience
  • Rating 1.0
    1 out of 5 Stars
    Placed order at 5:25, time is now 5:55 and still waiting for order....

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Shawnee, KS. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Outdoor seating
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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