Fazoli's West Central - Wichita

Rating 2.7
2.7 out of 5 stars
(8 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's West Central - Wichita

(Displaying 6 out of 8 reviews)
  • Rating 1.0
    1 out of 5 Stars
    We came in for dinner and the dining area was not busy at all. Ordered 3 adult meals and one child meal. Sat down and watched everyone else get there food and new customers coming in and ordering and getting their food. It took exactly 30 mins to get our food. When I questioned the server about the amount of time it took to get our food and why. Her response was, “ I don’t know it’s not my job”. Her tone was rude and not acceptable. We eat there often and today we were treated awful and won’t be returning anytime soon. No one came out to apologize for the amount of time we had to wait. Worst experience ever!
  • Rating 5.0
    5 out of 5 Stars
    Great Customer Service! Becca was awesome. She knew the menu items, ingredients in the meals. It was our first time and we Love this location.
  • Rating 1.0
    1 out of 5 Stars
    In the past week I have been treated very inappropriate by the manager of this location. I am a delivery driver part time and I have had mix ups on 2 orders that were out of my control. The way I was treated by him was unacceptable and as a supervisor of 15 years myself would not tolerate this type of behavior from someone who represents my company. I reported to delivery company I will never return to this location.
  • Rating 1.0
    1 out of 5 Stars
    Consistently rude, dismissive employees. Even mgmt. Poor general operations. That store has wasted potential.
  • Rating 1.0
    1 out of 5 Stars
    We ordered food at 7:12 PM. Finally at 7:46 PM we started getting our food. This store was not very busy and I have never waited this long for food at rock road store.
  • Rating 5.0
    5 out of 5 Stars
    Was really good!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Wichita, KS. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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