Fazoli's West Central - Wichita
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's West Central - Wichita
Rating 2.72.7 out of 5 stars
(Based on 31 reviews)
- Rating 1.01 out of 5 StarsJan 21, 2020Although friendly the staff was more concerned about gossiping about their personal lives then tending to the customer. The gentleman in the back had to encourage the three ladies at the counter...who were huddled next to each other gossiping to help me as I was standing there clearly needing assistance. My order was also incorrect. Since I live across town I elected not to drive the twenty minutes back to the restaurant to get my corrected. I didn’t go to the high school cafeteria to grab lunch. I came to a restaurant to pick up dinner for my family. The high school cafeteria was more what it resembled and felt like. Again...I’ll give credit where it’s due. The ladies were super nice and mostly helpful once I got their attention. Their focus was absolutely their conversation.Kole H.
- Rating 2.02 out of 5 StarsJan 05, 2020While I love your food, the customer service is slow and the wait is terrible. The only reason I came tonight is because I wanted breaksticks. Nothing ever changes at this location.Leona L.
- Rating 1.01 out of 5 StarsDec 10, 2019The food was barely warm. The breadsticks were cool and seemed like they were old already at 1120. When we walked in we were greeted by the manager who was sitting at a table and then were not helped for a few minutes. Other guests came in and were not even greeted when they entered by the same manager who was still sitting at the table over 30 minutes later when another I am assuming manager joined her.Pete K
- Rating 1.01 out of 5 StarsNov 11, 2019Lunch special comes with drink. if customer doesn't want a drink; On My prior orders it was Always allowed to exchange 2 breadsticks were given instead of drink. Why would it matter when dine in customers receive unlimited. I canceled my order. Don't think ill come back. meals deals are Just too set in stone. I picked up the same meal from Dillons without the hassell & $2.50 less.Karmi M
- Rating 2.02 out of 5 StarsOct 29, 2019My husband loves to order the sides and then he can eat low carb.
I would LOVE to be able to send you a photo of what we received today.
We ordered two sides of italian sausage at $1.50 each.
2 sides of broccoli $1.00 each
1 side of mushrooms $1.00
2 sides of meatballs $1.50 each --- the meatballs --
You get a decent amount of meatballs for $1.50
Today -- the italian sausage for $1.50 was in one of the tiny black containers with a clear lid (like you would get a side of ranch in at a restaurant). When we ordered before --- they came in a larger container and there were more.
The broccoli was also in the tiny container -- I ordered two of those
This wasn't how we received it the first time we ordered. So either we were spoiled the first time we ordered
or just screwed this time. We still have the containers -- Happy to send pictures.ROBIN
- Rating 3.03 out of 5 StarsAug 07, 2019I have noticed the last few times I’ve ordered the family meal that’s supposed to feed 4 that the salad portion is only half full. I was wondering why?Diane H.
- Rating 2.02 out of 5 StarsAug 07, 2019Me and my wife visited your restaurant last weekend and it wasn’t very pleasant. We got your chicken Parm duo and they were very over cooked and dry. Will be awhile before we return.Tyler M
- Rating 1.01 out of 5 StarsJul 31, 2019Me and my family pulled into the drive thru and it took a while to even ask if i needed anything.
The lady "daekazhia w." Was very rude and had a snotty tone made me feel like i shouldnt be there ordering food.
I love fazolis but did not like my experience there on 7/31/19
Order id:AAA22HTQANBATomah F
- Rating 1.01 out of 5 StarsJul 08, 2019This Fazoli's was the worst place I have been to in a long time. I was ordering in the drive thru and the lady taking the order was acting very put out and when the food was handed to me she never spoke a word no thank you no nothing, very rude , I didn't know if the whole order was there or anything. She handed it to me and shut the window. It will be awhile before I'll be back.Robert W.
- Rating 1.01 out of 5 StarsJun 16, 2019Poor service and rude staff members. Breadstick order was cold when picked up. Slow service. We will NOT likely return.Marsha C
- Rating 1.01 out of 5 StarsJun 14, 2019Waited over 30 minutes for 4 meals. Got 5 breadsticks with meals. Others were given more than that just waiting for food and we were never offered anything. When I complained the GM came to my table and told me they were short handed and that's just how it was and what did I want him to do. At this point we still didnt have all of our food. He obviously didnt care much. $45 of food I could have gotten at a real restraunt and not waited as long! Th he chicken on the chicken alfredo was hard and not edible and we had one to go meal that go no breadsticks. Overall a horrible overpriced experience. The restraint was also filthy. Many dirty tables and stuff on the floor and the drink/utensils area was gross!Natalie T
- Rating 1.01 out of 5 StarsJun 13, 2019Worst experience I've ever had at a restaurant. Ordered a full order of ravioli and 2 lunch orders. I CAN NOT believe that for $8 you get 8 single pieces of ravioli. I have eaten here for the very last time. We used to come here at least once a week and spend $30-50 each time to feed our family. This was an absolute disgrace.Ashley w.
- Rating 5.05 out of 5 StarsMay 04, 2019Good foodWilliam C.
- Rating 5.05 out of 5 StarsMay 02, 2019Good food, fast, friendly service and good prices too!Ramona A.
- Rating 4.04 out of 5 StarsMay 02, 2019Everybody has off days they just shouldn't work counter other then that it was enjoyableLiza H.
- Rating 5.05 out of 5 StarsMay 02, 2019My daughter and I love to eat here! We’ve always had great service and the food has always been great!Douglas S.
- Rating 5.05 out of 5 StarsMay 01, 2019Good food and especially great prices! I love the new cinnamon breadstick bites! Best dessert Fazoli’s ever had!Bryan D.
- Rating 5.05 out of 5 StarsMay 01, 2019Very good value for your moneyGlenda H.
- Rating 5.05 out of 5 StarsMay 01, 2019I enjoy your food and your service is great. I was disappointed in the elimination of my favorite menu item...#13 something with sausage. I now have to order and add the sausage for more money. But I do love your breadsticks. Your crew always takes care of me.Tim J.
- Rating 4.04 out of 5 StarsMay 01, 2019Love the foodDouglas S.