Fazoli's Bardstown

Rating 3.3
3.3 out of 5 stars
(38 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Bardstown

(Displaying 6 out of 38 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Customer service was good, but the place was dirty, air vents leaking and mold on the ceilings. Will not return to this location until it is repaired.
  • Rating 5.0
    5 out of 5 Stars
    My family and I stopped in to eat at Fazoli’s in Bardstown. Returning home from Florida, it was a nice welcome from the manager, Mindy, to greet us with a friendly smile! She was helpful and so friendly! The food was hot and delicious! Great experience!
  • Rating 1.0
    1 out of 5 Stars
    I am new to this area, and have always loved Fazolis. The Fazoli's here in Bardstown is dirty, smells like a stopped up drain, is severly understaffed and majorly undertrained, and each time Im in drive thru, I wait at least 20mins and I always see people drive off due to wait times. This store is in a prime location, yet it makes the Fazoli's name look bad. It is still usually busy, but could be so much more. Its needs better work conditions and a complete retraining of staff as well as hiring of staff. Pay them enough that they actually care about their job and the Fazoli's name. It makes me sad that this branch needs so much help.
  • Rating 5.0
    5 out of 5 Stars
    My ladies and I continue to come to this store and we're always pleased with the service! We come just about every Sunday and have yet to be disappointed. Props to Jennifer for providing excellent service and for not letting us leave without a smile!
  • Rating 1.0
    1 out of 5 Stars
    On May 27, 2019 @ 2:23 p.m., I went to the local Fazoli's drive thru and placed an order. The young lady at the window was very polite, she gave me my order and 20 minutes later when I arrived home to eat, it was totally wrong! What was in my bag was not enough close to what I ordered. I called the manager, she said she was sorry and would put a gift card in the amount of 25.00 in the mail the following day for the mix up and trouble. As of today July 1, 2019 I have yet to receive a gift card. I'm very dissatisfied with the this managers idea of truly being sorry for my misfortunate at my cost!!!! Very disappointed in this Fazoli's.
  • Rating 5.0
    5 out of 5 Stars
    The staff were amazing. Very kind, helpful and the food was perfect. They went above and beyond to help with my large order on 6 25. Great teamwork, thanks to each one of your staff. 5 stars.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Bardstown, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (502) 348-0004 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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