10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Bardstown
Rating 3.53.5 out of 5 stars
(Based on 65 reviews)
- Rating 1.01 out of 5 StarsJan 21, 2020Ordered a #11 with a Caesar salad and drink through the drive thru. The salad was just iceberg lettuce that was brown on the edges. No croutons or cheese.Krista M
- Rating 5.05 out of 5 StarsDec 09, 2019Went to the restaurant had great food and most importantly great service. Mindy was awesome she is friendly and very sweet. She asked how or meal was and is there anything she could do. You need more people like her working there.Dottie D.
- Rating 5.05 out of 5 StarsDec 08, 2019The manger Mindy was absolutely amazing and the crew that was working that day was amazing as well. Mindy Martin is a fantastic manger.Amanda e
- Rating 5.05 out of 5 StarsDec 08, 2019Food was delicious & the customer service was great. Friendly staff! Will definitely be back!!!Chase Freeman
- Rating 5.05 out of 5 StarsDec 08, 2019Great service & food was good!Wende Faux
- Rating 5.05 out of 5 StarsNov 22, 2019Late night dinner was great! GM Jen made sure we had everything we need.Johnathan G
- Rating 5.05 out of 5 StarsNov 22, 2019Great serviceMegan N
- Rating 5.05 out of 5 StarsNov 22, 2019Jenn the manager was friendly and knowledgeable. Our waitress ,Ajah was welcoming and very pleasantRob R
- Rating 5.05 out of 5 StarsNov 22, 2019Jenn the G.M. wore the perfect Fazoli's smile that every restaurant needs!! She kept checking on us making sure everything was okay and if we needed more bread! Didn't have to get up once during our dinner! Will be back soon.Jordi P
- Rating 5.05 out of 5 StarsNov 22, 2019Food was hot and fresh, despite how packed the restaurant was! Friendly smiles and the bread was delicious! The GM checked on our table more than once to make sure everything was ok.Joseph A
- Rating 5.05 out of 5 StarsNov 21, 2019mindy was greatlarry c
- Rating 5.05 out of 5 StarsNov 17, 2019I previously sent in a complaint about this restaurant that I had on Halloween. I went back tonight and I just have to say WOW. The service was impeccable, the food was amazing and fast, and Mindy was the friendliest and most personable person. She went above and beyond to make sure we had a good experience. Kudos to the entire Fazoli’s team!!Bobby H.
- Rating 2.02 out of 5 StarsNov 01, 2019The employees were super friendly, but the restaurant was a mess. Ice was backed up at the freestyle machine, so it was falling everywhere. Trash was stacked up at the receptacles. And I ordered a chicken basil penne bake, but they put no basil sauce on it. It was just alfredo sauce. Breadsticks were dry.Bobby H.
- Rating 1.01 out of 5 StarsNov 01, 2019I’d give this place -5 starts if I could!!! I called in a order 30 min beforehand and was told it be ready when I got there. When I get there I find out the food hasn’t even been put in the oven yet! Second time this has happened to me. The short blonde haired manager is a joke she basically said tuff luck and didn’t even try to resolve the issue. The assistant manager ( a bald headed man) was super nice however. Untill that manager gets replaced I’ll never step foot back in that fazolies!Nash wright
- Rating 1.01 out of 5 StarsOct 11, 2019After my 1 star review someone contacted me to say “ let us make this right please reach out to us”. So I did. Guess what. No response. Bardstown store should be shut down by the health departmentMichele M
- Rating 5.05 out of 5 StarsOct 06, 2019Destiny Simms is a great worker!Carmen S
- Rating 5.05 out of 5 StarsOct 06, 2019Great experience! Food was good and hot. Service was great and Mindy was friendly and helpful!Rebecca H.
- Rating 5.05 out of 5 StarsOct 05, 2019So so glad to see that Jennifer is back! My husband and I are so happy to see her well and rocking service as always!Towana L
- Rating 5.05 out of 5 StarsOct 05, 2019Me and my two sisters ate Fazoli's for lunch and the service was great! GM Jenn brought our food out to us and was very nice. Will be back.Diana P
- Rating 1.01 out of 5 StarsOct 04, 2019Pulled in drive through behind 3 other cars. Watched all 3 drive off after getting to the speaker. When I drove up I was told before I ordered anything that the wait was going to be 30 min. Didn’t see many people in side but a few. Date 10/4/19 at 8:15Matthew D