Fazoli's Elizabethtown

Rating 4.1
4.1 out of 5 stars
(44 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PMClosed Today

Recent Guest Reviews for Fazoli's Elizabethtown

(Displaying 6 out of 44 reviews)
  • Rating 5.0
    5 out of 5 Stars
    My family comes to this fazolis at least once a week. Our favorite employees here are Annie L and Holden! We are always greeted warmly from them and Annie is top-notch to where she even remembers what our order is when we come in. This service is why we choose to come back. When I see these employees on my visit I know that the quality of my food is going to be top rate they go the extra mile to make sure that I am happy and that means so much to me.
  • Rating 5.0
    5 out of 5 Stars
    I went threw the drive thru on 2/11/19 at 5:03pm the employee was Misty L. I work as a nurse at the hospital I deal with people everyday I know dealing with the public can be hard at times. After I get off a 12 hour shift I just want to grab something to eat and go home. Today when I came through your drive thru I was pleasently surprized by the service I received. The lady Misty at the window was delightful she seemed happy to serve me, she went above and beyond to meet my expectations. Even when I asked for condiments she seemed happy to help me. She explained the benefits of fazolis app to me. She ended our conversation with a kind thank you and a smile. I hope you can recognize her for doing a great job.
  • Rating 1.0
    1 out of 5 Stars
    One star because it wont let me choose no stars.
    Waited in the drive thru for forever. Ordered a kids fettuccine with two extra breadsticks and two sides of alfredo sauce and a strawberry italian ice. What i got was spaghetti ,hard as a rock breadsticks and one side of alfredo sauce. Didnt have time to run back in and have them remake it due to already having spent most of my lunch waiting in the line. I called and called but noone answered the phone,i was told by a friend of mine that the manager doesnt pick up the phone during busy times,what kind of customer service is that? Here i am starving because my lunch was ruined.
  • Rating 5.0
    5 out of 5 Stars
    Carol was so friendly. And the food wonderful
  • Rating 5.0
    5 out of 5 Stars
    Carol is such a sweetheart. Wonderful customer service
  • Rating 2.0
    2 out of 5 Stars
    Manager is rude, yells at employees in front of customers. Very hateful and unprofessional. Also ordered lunch special with salad, get back to my office and salad is all brown and tomatoes, the 2 in salad tasted rotten. Took pictures of the brown salad, but no way to pass them on to Fazoli’s. This is second time I have received a salad not fit to eat.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Elizabethtown, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (270) 737-2993 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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