Fazoli's Frankfort Italian Restaurant
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Frankfort
Rating 4.6
4.6 out of 5 stars(Based on 1305 reviews)
- Rating 5.05 out of 5 StarsJun 19, 2022GreatZain W
- Rating 5.05 out of 5 StarsJun 19, 2022She gave me a free drinkHayden P
- Rating 5.05 out of 5 StarsJun 19, 2022Loved the customer service everyone is so nice and politeLogan b
- Rating 5.05 out of 5 StarsJun 13, 2022Mohkenna w was so sweet great jobMahkenna w
- Rating 5.05 out of 5 StarsJun 13, 2022awesome, friendly staff and prompt service.Rachel C.
- Rating 5.05 out of 5 StarsJun 13, 2022Fast service! Anna was very helpful and polite.Shannon D
- Rating 5.05 out of 5 StarsJun 12, 2022Absolutely love having Aleasha to serve usLizzy B
- Rating 5.05 out of 5 StarsJun 12, 2022Olivia was a great worker she was very fast and efficient at her job.Noah H
- Rating 2.02 out of 5 StarsJun 06, 2022longer than usual wait but that was not what prompted me to respond...lady in drive thru gave me my order the when i asked if parmesan was in bag she said it was inside...i asked do i have to come in to get and she said yes and was gone...probably wont be back after that...William C
- Rating 2.02 out of 5 StarsJun 03, 2022The food was good in spite of being cold. I ordered in the app. It was supposed to ready at 7:33. I arrived at 7:39. I called and let them know I was there for my curbside order. I was told that they would be out with my order in just a minute. However, 10 minutes later I went inside. I was told to just get it off the rack. I really don't mind going inside to get the food. I understand being shortstaffed, but if they hadn't been so rude when I went inside it would have been fine. Getting cold food and being treated like a nuisance was not okay. This is the 2nd time that I've ordered from this location. This time at least they gave me the right order. This one is nothing like the others I've been to.Elizabeth S
- Rating 1.01 out of 5 StarsJun 02, 2022server not friendly. No greeting, poor customer service...Scale 1 to 5....One happened about 8:30 pm...her name seria ?carol L.
- Rating 3.03 out of 5 StarsMay 27, 2022Rather disappointed that an Italian-style restaurant would run out of lasagna. We were told that they were out of Lasagna for the night. The food received was ok, but not what we wanted. Also, it took quite some time to get our order. Normally it is really fast. Not the greatest experience.Ann R
- Rating 1.01 out of 5 StarsMay 25, 2022HORRIBLE EXPERIENCE! The inept manager and drive through were not helpful and judgmental. when they left something off my ticket and I told them that they forgot. they snipped well you’ll have to pay for it. which is common sense as I didn’t ask for anything free. then when I said I knew that they were like oh well we will be happy i’ll get that for you. Duh, like you’re doing me a favor? of course you’ll be happy to get it for me I’m paying for it???Nunya
- Rating 5.05 out of 5 StarsMay 23, 2022Great serviceKai C
- Rating 5.05 out of 5 StarsMay 23, 2022👍🏼Kai C
- Rating 5.05 out of 5 StarsMay 23, 2022Great customer serviceKai, C
- Rating 5.05 out of 5 StarsMay 23, 2022Service was great and very helpful and checking to see if we needed anything. Was very friendly.Kai C
- Rating 5.05 out of 5 StarsMay 23, 2022Great service and menu understandingKai c
- Rating 1.01 out of 5 StarsMay 20, 2022I got the "loaded fettuccine". It hardly has any alfredo, let alone chicken broccoli or bacon. It was an incredible let down since I LOVE the carbonara bowl. I have a picture to show, I just don't see a way to upload.Dale K.
- Rating 5.05 out of 5 StarsMay 10, 2022Devan was extraordinary and was very nice and fast at the window!Robert L
Displaying 4 of 20 reviews