Fazoli's Frankfort Italian Restaurant

Recent Guest Reviews for Fazoli's Frankfort

• Rating 5.0

  5 out of 5 StarsJun 19, 2022
  Great

  Zain W
• Rating 5.0

  5 out of 5 StarsJun 19, 2022
  She gave me a free drink

  Hayden P
• Rating 5.0

  5 out of 5 StarsJun 19, 2022
  Loved the customer service everyone is so nice and polite

  Logan b
• Rating 5.0

  5 out of 5 StarsJun 13, 2022
  Mohkenna w was so sweet great job

  Mahkenna w
• Rating 5.0

  5 out of 5 StarsJun 13, 2022
  awesome, friendly staff and prompt service.

  Rachel C.
• Rating 5.0

  5 out of 5 StarsJun 13, 2022
  Fast service! Anna was very helpful and polite.

  Shannon D
• Rating 5.0

  5 out of 5 StarsJun 12, 2022
  Absolutely love having Aleasha to serve us

  Lizzy B
• Rating 5.0

  5 out of 5 StarsJun 12, 2022
  Olivia was a great worker she was very fast and efficient at her job.

  Noah H
• Rating 2.0

  2 out of 5 StarsJun 06, 2022
  longer than usual wait but that was not what prompted me to respond...lady in drive thru gave me my order the when i asked if parmesan was in bag she said it was inside...i asked do i have to come in to get and she said yes and was gone...probably wont be back after that...

  William C
• Rating 2.0

  2 out of 5 StarsJun 03, 2022
  The food was good in spite of being cold. I ordered in the app. It was supposed to ready at 7:33. I arrived at 7:39. I called and let them know I was there for my curbside order. I was told that they would be out with my order in just a minute. However, 10 minutes later I went inside. I was told to just get it off the rack. I really don't mind going inside to get the food. I understand being shortstaffed, but if they hadn't been so rude when I went inside it would have been fine. Getting cold food and being treated like a nuisance was not okay. This is the 2nd time that I've ordered from this location. This time at least they gave me the right order. This one is nothing like the others I've been to.

  Elizabeth S
• Rating 1.0

  1 out of 5 StarsJun 02, 2022
  server not friendly. No greeting, poor customer service...Scale 1 to 5....One happened about 8:30 pm...her name seria ?

  carol L.
• Rating 3.0

  3 out of 5 StarsMay 27, 2022
  Rather disappointed that an Italian-style restaurant would run out of lasagna. We were told that they were out of Lasagna for the night. The food received was ok, but not what we wanted. Also, it took quite some time to get our order. Normally it is really fast. Not the greatest experience.

  Ann R
• Rating 1.0

  1 out of 5 StarsMay 25, 2022
  HORRIBLE EXPERIENCE! The inept manager and drive through were not helpful and judgmental. when they left something off my ticket and I told them that they forgot. they snipped well you’ll have to pay for it. which is common sense as I didn’t ask for anything free. then when I said I knew that they were like oh well we will be happy i’ll get that for you. Duh, like you’re doing me a favor? of course you’ll be happy to get it for me I’m paying for it???

  Nunya
• Rating 5.0

  5 out of 5 StarsMay 23, 2022
  Great service

  Kai C
• Rating 5.0

  5 out of 5 StarsMay 23, 2022
  👍🏼

  Kai C
• Rating 5.0

  5 out of 5 StarsMay 23, 2022
  Great customer service

  Kai, C
• Rating 5.0

  5 out of 5 StarsMay 23, 2022
  Service was great and very helpful and checking to see if we needed anything. Was very friendly.

  Kai C
• Rating 5.0

  5 out of 5 StarsMay 23, 2022
  Great service and menu understanding

  Kai c
• Rating 1.0

  1 out of 5 StarsMay 20, 2022
  I got the "loaded fettuccine". It hardly has any alfredo, let alone chicken broccoli or bacon. It was an incredible let down since I LOVE the carbonara bowl. I have a picture to show, I just don't see a way to upload.

  Dale K.
• Rating 5.0

  5 out of 5 StarsMay 10, 2022
  Devan was extraordinary and was very nice and fast at the window!

  Robert L