10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Frankfort
Rating 3.93.9 out of 5 stars
(Based on 65 reviews)
- Rating 1.01 out of 5 StarsNov 05, 2019Came to Fazoli’s with my wife and waited at the counter with others behind us and nobody working. Saw one young lady cleaning tables and eventually I walked around the corner and found the counter lady chatting it up with some friends. I asked her if anyone was working the counter and she tried to throw the young lady that was actually working under the bus saying she was working the counter. This lady took our order and when she brought us the food my dinner was missing. Funny how she suddenly had selective hearing. I told her to forget it. My wife said hers wasn’t very good either. Guess it’s normal for the employees not to wear name badges so I can’t give you her name. Probably won’t be back here again!Ken J.
- Rating 5.05 out of 5 StarsOct 28, 2019CHOOSE A NEW MENU ITEM: BLACKENED SHRIMP/CHICKEN BAKE. IT WAS DELICIOUS !!!!!ANITA L.
- Rating 4.04 out of 5 StarsOct 26, 2019S’mores desert was not nearly as good as the cinnabon’s.name s.
- Rating 2.02 out of 5 StarsSep 03, 2019My last two drive thru orders have been wrong. Last time, they forgot to add the strawberries to the cheesecake. Today, they didn’t give me two breadsticks. This significantly impacts my enjoyment of the food and makes both meals not worth the cost.Kristen C
- Rating 5.05 out of 5 StarsJul 15, 2019Ken was short handed Friday July 12 and was still able to pleasantly serve piping hot fresh food personally at each table while managing the counter and kitchen. If I owned a restaurant I would steal Ken from you...he rocks! Blessings to the Fazolis family.Tom
- Rating 5.05 out of 5 StarsJul 12, 2019Great customer service, awesome food 💙Chris Mucker
- Rating 5.05 out of 5 StarsJul 07, 2019Best cashier we've had. 5 stars. Her name was Taylor H. Very friendly and efficient.Julie R
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth at Frankfort Fazoli’s was very friendly and helpful to our big group of teachers.Ashley E
- Rating 5.05 out of 5 StarsJul 01, 2019We came to the restaurant as a large group of 27 and Kenneth W. and the staff here were so accommodating and efficient with our orders. They were very friendly and patient and had out food to us within a few moments of sitting down.Crystal R.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. was so amazing at accommodating my group of 25 educators for an impromptu lunch. The food was delicious and the service was outstanding!!!!Jen J.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. was great and very helpful. Great and fast service. Very clean. Kenneth W. was very helpful for our very large group and got our orders out to us in very quick and timely manner. We will defiantly be going back.Jane K.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. provided excellent service to our group. We had a group of 26, and he and his team accommodated us in a timely manner. We received excellent service and our food was great as well.Tiffany W.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. did an outstanding job of accommodating our large group. Food was prepared correctly, served hot, and delivered to our table in a timely manner!Patrick W
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. was amazing. He accommodated our very large group in a timely fashion, all with a smile. The food was great and the staff was wonderful. It was a great experience!Carmen M
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W. was very helpful. We had a large group (25), and they were fast and friendly. The food was great.Janellyn B.
- Rating 5.05 out of 5 StarsJul 01, 2019Quick customer serviceKenneth, W.
- Rating 5.05 out of 5 StarsJul 01, 2019It was great service. Kenneth W. was very good.Stephanie H.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth W was awesome. We were waited on promptly. Some people had their food before they even sat down. Food came quickly and was very good.Stacey S.
- Rating 5.05 out of 5 StarsJul 01, 2019Kenneth and his staff did a great job serving a very large group of us in a timely manner!Taylor S
- Rating 5.05 out of 5 StarsJul 01, 2019We went into the restaurant as a large group, and the staff and manager handled it so well! We were impressed with Kenneth W.; he was polite and quick. Thanks for a great experience.Amantha H.