Fazoli's 47 Commodore Street

Rating 2.9
2.9 out of 5 stars
(31 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's 47 Commodore Street

(Displaying 6 out of 31 reviews)
  • Rating 1.0
    1 out of 5 Stars
    My family has waited over an hour for our food. We still haven’t received it.
  • Rating 1.0
    1 out of 5 Stars
    It’s been an hour and thirty minutes and we still haven’t gotten our food. This place isn’t busy, and there’s a line of people complaining about the wait.
  • Rating 1.0
    1 out of 5 Stars
    I’m not one to usually complain, I love fazolis! I was so excited that there is one in Hazard, I live in Whitesburg and I go all the way down there to eat cause it’s so good! But tonight March 9 I came down here to eat after I got off work I know it was late getting here it’s Saturday so they stay open until 11 so I make it there around 10:15 and as soon as we walk in there they were cleaning so we asked were they still open to make sure, and they said yeah as soon as we came through the door they smiled at each other like we were a bother, and after that we get to the front counter to order and I overheard one of the cooks say CRAP! I have never been so outraged in my life! Not only did they make me and my family feel awful for coming in late to eat but they also made us feel unwelcome! We still decided to order because like I said Me and my family love fazolis, so we get our food and go to sit down and there cleaning like I said and the smell of the cleaner was so strong We had to move tables because they where pouring a whole bottle of toilet bowl cleaner and taking there shoes off to clean with them! I have never been into that nice of a restaurant and been so upset or disappointed! The smell of the cleaner was so bad we had to move tables and I’m sure they got mad about that! We just ended up leaving! I may never go back again!
  • Rating 1.0
    1 out of 5 Stars
    Very slow service. Took my food 12-15 minutes to get to the table. The person at the counter was rude and kept her back to the quests most of the time. She seemed more interested in her iPhone in her back pocket with white earbuds running up her back than the people paying her salary The dining room was dirty. I counted 12 tables with dishes and trays on them. My bread sticks were cold and hard. No sign of any Management at all.
  • Rating 1.0
    1 out of 5 Stars
    I waited in the drivethru 27 mins last night for 1 slice of cheese pizza and 4 breadsticks. I was the 3rd car in line and even after I got to the window it was another 10 mins before the guy even took my card and another 5 or so before I got the food, I assumed maybe they were waiting on pizza or breadsticks and was expecting it to be super hot right from the oven. NO. everything was room temp and the cheese on my pizza had congealed into a single lump that all came off in the first bite. This place is ridiculous.
  • Rating 1.0
    1 out of 5 Stars
    I waited nearly 45 minutes in the drive through today, my food was decent, but it wasn't even a busy time of the day. I was 3 cars back and had a 45 minute wait time. I'm not sure if this is a management issue or a lack of employees issue, but this isn't the first time this happened. I have had other wait times more than 30 minutes

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Hazard, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's 47 Commodore Street

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top