Fazoli's 47 Commodore Street

Rating 2.7
2.7 out of 5 stars
(48 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's 47 Commodore Street

(Displaying 6 out of 48 reviews)
  • Rating 5.0
    5 out of 5 Stars
    Best food I've ever ate
  • Rating 1.0
    1 out of 5 Stars
    I brought a family of around 7 people to come in, and this woman by the name of Tina was working, she was the rudest person I have ever came into contact with. She was complaining Under her breath about making our food I heard her. I want you to know I’m a a physician, I don’t need to know about your deals. She looked like she was intoxicated kept coming from behind the kitchen to around us, her eyes where glazed and she kept telling someone about the app, I have enough apps on my phone I don’t need another. She asked us if one break stick was enough for our combos, she didn’t even offer dressing for our salad. Then she kept just mumbling under her breath, I will never be back in there ever again. I even brought it to her attention that I kept hearing her mumble under her breath about us. She even said, I say stuff to my self, I said well your saying it about my family. And she said oh well I don’t have a issue and walked away. I just want you to know we sit in the corner booth, but that’s the last booth I’ll ever be in. She kept hollering for someone to count the drawers, and some safe: I don’t know who made this woman a manager but they might need to recheck there business.
  • Rating 1.0
    1 out of 5 Stars
    My elderly uncle has a mushroom allergy. I came in to the Hazard location today with he and my mom and ordered a spicy sausage penne, no mushrooms. The girl running the register put on the receipt no mushrooms. When the other girl brought out the food, she said, “spicy penne-no mushrooms” and sat it down. At first glance, he didn’t see any but when he mixed it around to begin eating, it was full of mushrooms. He took it back to the counter and asked to have it remade. He was worried and upset that he may have consumed mushrooms if he didn’t check it thoroughly and wanted to discuss it with the store manager, but he was told she don’t work weekends. He then asked to speak to the assistant store manager and was told he also doesn’t work weekends. Who runs this place? I know a lot of people have food allergies and when someone is cooking food, they need to pay closer attention because it could kill someone.
  • Rating 1.0
    1 out of 5 Stars
    Waited 15 min on food because my order was given to someone else. Lady came out and brought my food and said they had put a slice of pizza and extra breadsticks in my bag for my trouble. Neither was done. My order was made incorrectly so I had to go back and show them and wait another 10 minutes for more food. Ridiculous !!!!!!!
  • Rating 3.0
    3 out of 5 Stars
    The food and customer service was excellent the only complaint I have is that there was nobody cleaning off the dirty tables! There was one employee cleaning the tables BUT he was cleaning the CLEAN tables!! Correct me if I’m wrong, shouldn’t you clean off the dirty tables (with food and plates left) first!? While I was there, there were 7 tables NOT touched! I don’t know if it is one persons responsibility but I believe in helping your fellow coworkers!! This facility is a brand new franchise and I don’t want people from out of town to think this is how our town is!!! This is the second time that I have experienced this and it’s unacceptable!! Hopefully this will be corrected!!! Thank you!!!!
  • Rating 1.0
    1 out of 5 Stars
    TERRIBLE!!!! I had to set 30 minutes to get my food! And I was by myself and I just ordered a baked spaghetti.. let me add that the restaurant wasn’t even busy!!! There was people that just sat down that got there food with 5 minutes.. I even had to go ask for bread sticks... another customer that was sitting below me told that waiter that I was still waiting on my food and she came up to me and asked me what I had and I told her, and her walks up there and comes back with a small plate of food and says oh I’m sorry, your food was shoved in the corner and I didn’t kno it was there and walks away. I begin eating my food and I find stuff in it!!!!
    Worse experience I’ve ever had!!!!!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Hazard, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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