Fazoli's Hamburg

Rating 3.8
3.8 out of 5 stars
(83 reviews)
8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 11:00 PM 8:00 AM - 11:00 PM 8:00 AM - 10:00 PM

Deals + Specials

Monday

Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99
$8.99
Tuesday

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.
$0.99
Wednesday

Senior Meal

Add a small drink for just $1
$4
Thursday

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
$1.50
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
$2
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.
$1

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Recent Guest Reviews for Fazoli's Hamburg

(Displaying 6 out of 83 reviews)
  • Rating 3.0
    3 out of 5 Stars
    Went yesterday around lunch (Order ID AAAW7HSQACAG). Several things about this visir: 1. The gentleman taking the orders was either not properly trained, or not a fit for the position. I waited 5 minutes for him to take my order standing at the register. Never made eyecontact, never said "can I help you", never spoke. At first I couldn't tell if he was looking at me or working on the register, as he had been sweeping when I came in, and went to a register.
    2. Same guy could not answer a question to a gentleman that came in after me. It upset the customer, and he did nothing to lighten/calm the mood. Just walkeed into the back--I am assuming to get the manager. This is not how you retain customers, as this person is reflective of your brand. Bad service immediately upon entry doesn't set a good precedent. I visist this store frequently as it is my pick of the ones in my work area. 3. Alfredo was brown and kind of tough, like it had been setting for a bit. Normally food and service at this location is top notch (the same manager was there yesterday as normally is, so maybe it was a fluke, but it needs identified as an observation.
  • Rating 1.0
    1 out of 5 Stars
    Second visit to this location and just as last time didn’t have a good experience, never got asked when our meal was brought to us if we wanted parmesan on our meals and the meat sauce looked like a half latte on the spaghetti so went up and asked for another cup of it and why we didn’t get asked on if we wanted parmesan on our meal as well and was told sorry by heather it wasn’t personal
  • Rating 3.0
    3 out of 5 Stars
    Food is good but I paid for 6 bread sticks and only got 4 in the bag.
  • Rating 1.0
    1 out of 5 Stars
    Terrible. The girl working the drive thru at 12:15om 7/1/19 was very rude. I left the restaurant without ordering anything. Due to her attitude, I chose not to spend money there.
  • Rating 1.0
    1 out of 5 Stars
    Waited for a solid 15 minutes in the drive thru with only one car in front of me. When I FINALLY get to the window and waited another 5 minutes for someone to speak to me the employee tells me that they are out of what I ordered (chicken parm lasagna). This was around 8:15 last night.
  • Rating 2.0
    2 out of 5 Stars
    Poor customer service. I ate in was there 40 mins and never one time did anyone come by with more breadsticks.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lexington, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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