Fazoli's Richmond Rd.

Rating 3.8
3.8 out of 5 stars
(75 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Monday

Monday Meal For 2

Includes 2 Baked Spaghetti entrées and 2 Small Soft Drinks.
$10
Tuesday

Kids Meals

Choice of Kids Meal for $0.99 with adult entree purchase (All Day)
$0.99
Wednesday

Small Classic Pasta & Drink

Choice of Small Spaghetti with Marinara or Meat Sauce or Fettuccine Alfredo and Small Soft Drink.
$3.99
Thursday

Family Meal

Family meals include family salad and 8 breadsticks.
$4 Off
Friday

Dinner for 4

Choice of family-size Spaghetti with Marinara or Meat Sauce and Fettuccine Alfredo. 4 Small Soft Drinks and 8 Breadsticks.
$19.99
Saturday

Free Slider

Free Breadstick Slider with Adult Entree Purchase
Free
Sunday

Double Rewards Points

Get double Fazoli’s Rewards points for any purchases on Sunday.
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Everyday

$5 Lunch

Lunch available until 4 PM. For only $1 more, Upgrade one of your $5 Lunch selections to a Premium Favorite for only $1 more ($2 more if both options are upgraded)
$5

Recent Guest Reviews for Fazoli's Richmond Rd.

(Displaying 6 out of 75 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I ordered fazolis through grub hub (they did a good job however the actual fazolis did not). The delivery driver said they had been waiting since 7 but we did not receive out food until 30+ minutes later (we live 5 mins away from fazolis. And when i received the meal it was bad. The food was luke warm (at best), only one of my drinks were made, we were missing staws, one of the pasta dishes had tough noodles, and my pizza slice was only 2inches by 2 inches big (yes i did measure it). The only positive part is they actually remembered all my breadsticks. The onlh reason im complaining about it now is because these results happen almost everytime i do an order pick up or drive through and i alway have to stop inside to fix my order.
  • Rating 5.0
    5 out of 5 Stars
    Lauren Locket was great.i was waiting on order.she made special trip to give me bread sticks.it was a treat to talk to her. I return becaus or her service,everyone is great,she is one of those special ones
  • Rating 1.0
    1 out of 5 Stars
    TERRIBLE EXPERIENCE!!
  • Rating 3.0
    3 out of 5 Stars
    Need to get the health inspection score higher. it is below 95. any restaurant should be able to score at least 95. this is a mgmt. problem.
  • Rating 1.0
    1 out of 5 Stars
    Upon arrival I stood at the counter for 6 minutes without anyone being at the counter. I waited for 20 minutes after order, then someone came from the kitchen and asked me what I ordered and they lost my ticket. So I had to wait an additional 15 minutes to get my food. I have a 6 minute video on my phone where no one was at the front register after my initial order, the only reason the video wasn’t longer is because I received a call. In reality, no one was there for much longer. Multiple people came in and walked out after not being able to order food.
    A gentleman also came in because they messed up his order and had to come back into get his order corrected.
    Staff was in kitchen loudly laughing and cutting up while no one was attending the front of house.
    Then when I finally got my food. It was incorrect.

    I work in a restaurant and hate giving negative feedback, and am usually more patient because of it. but this was egregious and the worst experience I’ve had in years. So unprofessional and upsetting. I will not be back. Not trying to get any food or anything out of this, but this needs to be addressed with staff and management. I gave one star on feedback because zero wasn’t an option.
  • Rating 5.0
    5 out of 5 Stars
    I love the staff here.This place has came a long way..Finally u have staff that cares about the customers.Ive been coming to this fazolis a long time...i actually enjoy my visits now.Outstanding guest service.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lexington, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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