Fazoli's Richmond Rd. Italian Restaurant

Recent Guest Reviews for Fazoli's Richmond Rd.

• Rating 5.0

  5 out of 5 StarsJul 03, 2022
  Best service I’ve ever received

  Toya
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Great dining experience

  Derrick
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  Wonderful service!

  Barb T
• Rating 5.0

  5 out of 5 StarsJul 01, 2022
  fast service despite staff shortage.. nice!

  Mark
• Rating 1.0

  1 out of 5 StarsJun 29, 2022
  I went to two Lexington, Ky Fazolis locations, and was met with rude treatment at both places. I pulled through the drive through with a friendly voice said “Hi, how’re you doing” only to be met with a rude “go ahead with your order” I asked at Richmond Road again, “Hi how’re you doing” and they said “GO AHEAD WITH YOUR ORDER”. I refuse to make a transaction at a place that can’t even greet a customer, and it really is unfortunate because I love the food at Fazoli’s

  Travis S
• Rating 5.0

  5 out of 5 StarsJun 26, 2022
  Toya is the BEST , she even loved my boys hair

  B B
• Rating 1.0

  1 out of 5 StarsJun 23, 2022
  Food was terrible. Pizza cheese tasted like some one washed it in old sink water. Disgusting. Threw it away after two bites. Don't waste your money here.

  Tina, K
• Rating 3.0

  3 out of 5 StarsJun 22, 2022
  Slow Service. Lady at the window wasn't pleasant.

  Rhiannon R
• Rating 1.0

  1 out of 5 StarsJun 22, 2022
  The breadsticks were cold, didn't have any garlic butter and tasted like they were at least a day old.

  Donna F
• Rating 5.0

  5 out of 5 StarsJun 21, 2022
  Service was excellent.

  Richard W
• Rating 5.0

  5 out of 5 StarsJun 21, 2022
  Toya had a wonderful attitude! Order was fresh and delicious.

  Steve B.
• Rating 5.0

  5 out of 5 StarsJun 21, 2022
  Great service. Really appreciated how kind Toya was.

  Murphy Rodes
• Rating 5.0

  5 out of 5 StarsJun 21, 2022
  Toya was phenomenal, she knew the menu items and suggested the perfect meal for me. I sincerely enjoyed Toya's interaction.

  Connor R
• Rating 4.0

  4 out of 5 StarsJun 17, 2022
  I paid $2 to add chicken to my meal and got 5 bite size pieces of chicken. Disappointed in that.

  Jordan w
• Rating 5.0

  5 out of 5 StarsJun 16, 2022
  Great customer service and Toya was excellent

  James E
• Rating 5.0

  5 out of 5 StarsJun 16, 2022
  Toya was great!

  Landon S
• Rating 1.0

  1 out of 5 StarsJun 16, 2022
  They didn’t give me my drink and we were way down the road before I realized and gas is so high it would have cost me more money to go back and get it. I basically paid for items I did not receive. The breadsticks were way over done.

  Alisha C
• Rating 5.0

  5 out of 5 StarsJun 14, 2022
  We came in late and the restaurant was understaffed, but Toya did a wonderful job with taking care of our table and getting our food out to us quickly.

  Josie M
• Rating 1.0

  1 out of 5 StarsJun 14, 2022
  Food took forever to come out.Manager was rude kitchen staff made Snyde comments told us we couldn't have unlimited bread sticks,drink area didn't have any silverware was overall a rude experience and will not be coming back.

  Raven,C
• Rating 5.0

  5 out of 5 StarsJun 13, 2022
  Fantastic customer service. We came in late and Toya took care of our large group with children very patiently, will definitely be back!

  Cameron M