Fazoli's Richmond Rd. Italian Restaurant
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Richmond Rd.
Rating 4.1
4.1 out of 5 stars(Based on 754 reviews)
- Rating 5.05 out of 5 StarsJul 03, 2022Best service I’ve ever receivedToya
- Rating 5.05 out of 5 StarsJul 01, 2022Great dining experienceDerrick
- Rating 5.05 out of 5 StarsJul 01, 2022Wonderful service!Barb T
- Rating 5.05 out of 5 StarsJul 01, 2022fast service despite staff shortage.. nice!Mark
- Rating 1.01 out of 5 StarsJun 29, 2022I went to two Lexington, Ky Fazolis locations, and was met with rude treatment at both places. I pulled through the drive through with a friendly voice said “Hi, how’re you doing” only to be met with a rude “go ahead with your order” I asked at Richmond Road again, “Hi how’re you doing” and they said “GO AHEAD WITH YOUR ORDER”. I refuse to make a transaction at a place that can’t even greet a customer, and it really is unfortunate because I love the food at Fazoli’sTravis S
- Rating 5.05 out of 5 StarsJun 26, 2022Toya is the BEST , she even loved my boys hairB B
- Rating 1.01 out of 5 StarsJun 23, 2022Food was terrible. Pizza cheese tasted like some one washed it in old sink water. Disgusting. Threw it away after two bites. Don't waste your money here.Tina, K
- Rating 3.03 out of 5 StarsJun 22, 2022Slow Service. Lady at the window wasn't pleasant.Rhiannon R
- Rating 1.01 out of 5 StarsJun 22, 2022The breadsticks were cold, didn't have any garlic butter and tasted like they were at least a day old.Donna F
- Rating 5.05 out of 5 StarsJun 21, 2022Service was excellent.Richard W
- Rating 5.05 out of 5 StarsJun 21, 2022Toya had a wonderful attitude! Order was fresh and delicious.Steve B.
- Rating 5.05 out of 5 StarsJun 21, 2022Great service. Really appreciated how kind Toya was.Murphy Rodes
- Rating 5.05 out of 5 StarsJun 21, 2022Toya was phenomenal, she knew the menu items and suggested the perfect meal for me. I sincerely enjoyed Toya's interaction.Connor R
- Rating 4.04 out of 5 StarsJun 17, 2022I paid $2 to add chicken to my meal and got 5 bite size pieces of chicken. Disappointed in that.Jordan w
- Rating 5.05 out of 5 StarsJun 16, 2022Great customer service and Toya was excellentJames E
- Rating 5.05 out of 5 StarsJun 16, 2022Toya was great!Landon S
- Rating 1.01 out of 5 StarsJun 16, 2022They didn’t give me my drink and we were way down the road before I realized and gas is so high it would have cost me more money to go back and get it. I basically paid for items I did not receive. The breadsticks were way over done.Alisha C
- Rating 5.05 out of 5 StarsJun 14, 2022We came in late and the restaurant was understaffed, but Toya did a wonderful job with taking care of our table and getting our food out to us quickly.Josie M
- Rating 1.01 out of 5 StarsJun 14, 2022Food took forever to come out.Manager was rude kitchen staff made Snyde comments told us we couldn't have unlimited bread sticks,drink area didn't have any silverware was overall a rude experience and will not be coming back.Raven,C
- Rating 5.05 out of 5 StarsJun 13, 2022Fantastic customer service. We came in late and Toya took care of our large group with children very patiently, will definitely be back!Cameron M
Displaying 4 of 20 reviews