Fazoli's Richmond Rd. Italian Restaurant

Recent Guest Reviews for Fazoli's Richmond Rd.

• Rating 3.0

  3 out of 5 StarsJan 28, 2023
  food was great. I didn’t get the parmesan cheese I requested. It was delivered to wrong condo and I had to go get it

  Angela Brown
• Rating 1.0

  1 out of 5 StarsJan 26, 2023
  Language coming from kitchen area was very offensive. Not first time here and hearing this language, was told it would be taken care and obviously not! Last time here at this location. Language needs to be cleaned up!

  Jim H
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Very pleased with the service for our family of 12. Clean. Food was hot. Empty dishes were cleared away. We were asked a couple times if we needed fresh bread sticks.

  Paul Jones
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Our family of 12 came into the Richmond Rd. Location. We had a wonderful experience with ordering our food & the service. We were very pleased with our waitress & Toya. Food was hot & we were checked on throughout our meal & offered fresh bread sticks. Very clean & would recommend to anyone.

  Pamela Jones
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Toya Rocks!!!

  Richard Wesley
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Wonderful service from Toya and crew.

  Steven Bentley
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Toya is amazing fast service, friendly , knowledgeable

  Taniesha Ellery
• Rating 5.0

  5 out of 5 StarsJan 24, 2023
  Toya was very kind and helpful getting our large group taken care of. The service from everyone was great.

  Vanya Jones
• Rating 2.0

  2 out of 5 StarsJan 24, 2023
  No one acknowledged us at drive-thru for several minutes so pulled to window/pick up online order, no one came to window even though saw them, employees joking with each other/listening to music, did not get drink so had to yell to get their attention again, staff overall looked put off on serving customers

  Nickole Faust
• Rating 3.0

  3 out of 5 StarsJan 23, 2023
  Hello, last night I ordered through the app and picked up my dinner through the drive through. I was extremely disappointed to get home and see that our 4 breadsticks were missing. This is one of the highlights of eating from Fazoli’s and it led to the dining experience not being as good as expected.

  Chase Wooley
• Rating 5.0

  5 out of 5 StarsJan 20, 2023
  Fantastic service. Great manager at night. Very friendly and professional.

  Sam Flagg
• Rating 3.0

  3 out of 5 StarsJan 19, 2023
  We ordered three entrees and only got two.

  Linnie Hoskins
• Rating 4.0

  4 out of 5 StarsJan 04, 2023
  We are with a small group that wanted a good meal and to be able to visit with one another. Your staff allowed us to do that and brought us breadsticks several times. The restaurant was not crowded and we really appreciated not being rushed
  While we enjoyed the good food.

  Walter Smith
• Rating 5.0

  5 out of 5 StarsJan 02, 2023
  Seven of us met the day after Christmas. Your staff was very patient and accommodating with us taking our time to visit with one another. And perhaps best of all, your team member Joseph kept us supplied with your wonderful breadsticks.

  Donna S.
• Rating 5.0

  5 out of 5 StarsDec 27, 2022
  Joseph was so kind and sweet to my daughter!

  Madison Stratton
• Rating 5.0

  5 out of 5 StarsDec 23, 2022
  The food is so good, but really it’s the employees that keep us coming back. I cant remember everyone’s names but I remember Toya. And so many others there are so kind and helpful. I hope you all have a Merry Christmas!

  Shawn Malone
• Rating 5.0

  5 out of 5 StarsDec 21, 2022
  Was really fast and accurate. Joseph was great
  
  
  
  

  Tammy Baker
• Rating 2.0

  2 out of 5 StarsDec 19, 2022
  I have always had good experience at this Fazoli’s location but this visit was quite disappointing. First the doors were broken with confusing signs on them plus the manager had to fight with it for almost ten minutes to let us out of the restaurant. Then there were no napkins, knifes, or Parmesan cheese. We had to go behind the counter to get our own to go boxes, ask for breadsticks and my pizza was cold. Our pasta dishes were room temperature, barely had any sauce on them and were dried out.

  Tiffany Rice
• Rating 5.0

  5 out of 5 StarsDec 19, 2022
  My service is always great and my food is always hot! Sometimes if a bigger order comes in before I get there it takes a little longer, but worth the wait!

  Kendall McIntyre
• Rating 5.0

  5 out of 5 StarsDec 19, 2022
  Come here often for lunch, very friendly staff

  Hunter N