Fazoli's London

Rating 3.6
3.6 out of 5 stars
(49 reviews)
8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 10:00 PM 8:00 AM - 11:00 PM 8:00 AM - 11:00 PM 8:00 AM - 10:00 PM

Deals + Specials

Monday

Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99
$8.99
Tuesday

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.
$0.99
Wednesday

Senior Meal

Add a small drink for just $1
$4
Thursday

Family Meal Special

Free Family fresh-tossed pasta or salad with purchase of any family meal.
Free
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
$1.50
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
$2
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.
$1

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Recent Guest Reviews for Fazoli's London

(Displaying 6 out of 49 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I have asked for no mushrooms on your ultimate spaghetti several times. I have got home several times with mushrooms. I ordered it again today without mushrooms when it didn’t appear on the receipt without mushrooms I asked the girl at the drive thru to confirm no mushrooms. She said no mushrooms. She lied or didn’t check which then meant if I triple checked I would be accusing her of lying. I worked 2 hours over at work so I wanted to have a simple dinner and enjoy my family. My husband will not eat his dinner and I spent over $33 dollars to now have my night ruined and still have to cook dinner. Fast food dining is supposed to make life easier. You failed.

    To add insult to injury. I called the store to then listen to your automated message and no one answered your local number twice.
  • Rating 1.0
    1 out of 5 Stars
    I wouldn’t even give a one star. All workers are rude. Messed up my order three times. Then when asked for bread become pissed and made it clear to only give us 3 pieces
  • Rating 1.0
    1 out of 5 Stars
    I normally will not do this but I felt like I had to let someone know about my family's experience today. Our food arrived ice cold initially. We also had items missing. Our waiter was very kind and helpful and he brought us replacement food as soon as he could. My fettuccine alfredo was compelete water. I didn't eat my salad because it was full of brown lettuce and soft gushy tomatoes. I poured out my salad to see how much water was in my alfredo. It filled my salad bowl. The noodles were slimy. I literally couldn't eat it. While we were waiting for a "to go" box for a couple breadsticks my kids wanted to keep I noticed the cook in the back had a bowl of noodles for another customer. The noodles were hanging over the side of the bowl and he just took his hand and flipped them up into the bowl and served it. He had a pony tail I am not sure what his name was. I just thought someone might want to let him know that customers don't want to eat food that is handled like that. I would also like to mention that they no longer have Pibb Zero as a drink which was one of the reasons I loved to eat there.
  • Rating 2.0
    2 out of 5 Stars
    I love Fazoli’s. I eat here at least once a week. But my experience here today was terrible. There were at least 4 open tables that nobody could sit at because they hadn’t been cleared off. There was no ice or napkins. And there were only 2 employees working and the rest were just walking around. If you don’t want to clear tables for people to sit down, find a better solution.
  • Rating 2.0
    2 out of 5 Stars
    Girl at the register taking up the money. I asked a question over the loud speaker and she responded like it was a waste of her time. I could hear her laughing in the background. I go to the window to pay and she is very rude. The food was hot and the person who brought the food was kind, but the girl at the window needs training on customer service.
  • Rating 1.0
    1 out of 5 Stars
    Terrible! Baked speghetti was very dry and went back to get some meat sauce to put on it and no one would look at me. Had their back turned looking at cook. Looked to me like the cook was using his hands an awful lot to put food in dishes. Nasty. Finally got the meat sauce but it was cold. Just left in on the table. Will not be back to this location ever.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in London, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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