Fazoli's London Italian Restaurant
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's London
Rating 3.63.6 out of 5 stars
(Based on 291 reviews)
- Rating 5.05 out of 5 StarsJul 02, 2022We had a wreck on interstate 75 and your crew was awesome. They let us hang out and wait for our ride. Luggage and all. Awesome group of people here!Dan York
- Rating 5.05 out of 5 StarsJun 30, 2022Fast drive thru, great for lunch.Matt, L
- Rating 5.05 out of 5 StarsJun 30, 2022Great food, new ravioli is great!John, D
- Rating 5.05 out of 5 StarsJun 17, 2022Great food, fast drive thruSuzy, B
- Rating 1.01 out of 5 StarsMay 27, 2022Have been coming here for a long time, just ordered wings. They were ice cold, seemed to refrigerated and we were afraid to eat.Colby F
- Rating 1.01 out of 5 StarsMay 27, 2022A little amount of food for 10 dollars and food wasnt that great and everything was mixed togotherTy t
- Rating 1.01 out of 5 StarsMay 25, 2022This was the 3rd time in a row that they left items out of my online orderLester, R
- Rating 2.02 out of 5 StarsMay 18, 2022I ordered online and specifically clicked I wanted to pick it up in the drive thru. I did not want to get my kids out. When I went through the drive thru they made me come in. The line was very long with only one employee working the front. I ordered online to avoid the hassle and got even more than if I had just waited to order at the restaurant.Alyssia G
- Rating 5.05 out of 5 StarsMay 09, 2022I went to the London Ky Fazoli’s and everything went exceptionally well. The service was good I asked for some of the little packages of Cheese and they gave me some and a little guy there I guess he went around to the tables and shredded the cheese up if someone wanted some said hey would you like some of this and I said yes. He got the guy that was getting the orders ready to hand him a cup and he shredded some up in a cup for me. Just wanted to let you know how well everything went and to thank you. I give them a 5 star plus on this last visit.George, B.
- Rating 2.02 out of 5 StarsApr 27, 2022I ordered a baked spaghetti. My order was not correct. I was given a take out of some sort of ziti dish. It was not my usual baked spaghetti that I order all the time!
I don’t like the fat ziti noodles. So I was very disappointed to get home and see this. I only ate about a 1/4 of it. Not good. 👎🏻Debbie M
- Rating 1.01 out of 5 StarsApr 25, 2022Im a regular customer who always gets the baked sampler and today they served it ina a small child sized container.When I called to ask why was told the company told them to do that. Seriously??? And still charge almost 10.00??? What a rip off Fazolis!!! Same price but half the food? Ridiculous.Sherry D
- Rating 3.03 out of 5 StarsApr 18, 2022I ordered online to save time but when I got here the dining room is closed and I had to wait in a huge lineHeather P
- Rating 1.01 out of 5 StarsApr 17, 2022Restruant seemed clean but found a small dead cockroach in my GF Chicken Pesto Rotini. 1:22 pm 4/17/2022Karen H
- Rating 3.03 out of 5 StarsApr 11, 2022The food was good, But the Bathrooms were very dirty!!!Dorothy C
- Rating 1.01 out of 5 StarsApr 04, 2022Food was not that good, not enough Alfredo sauce for the amount of noodles in the family meal we ordered. The breadsticks were not good an the were just warm an they didn’t even taste like garlic at all but very greasy. Baked spaghetti was good.Crystal E
- Rating 2.02 out of 5 StarsMar 31, 2022The Keto flatbread is a great idea, but I have ordered it twice and both times it was burnt. Last time for me.Sandy F
- Rating 2.02 out of 5 StarsMar 28, 2022We love Fazolis and have never had an issue before, but we also don't go to this specific location often. Everything was good except our baked spaghetti. We ordered two baked spaghettis with mushrooms. They were in rectangular foil containers with flat white cardboard covers sealing them. They were both squashed. The lid to the baked spaghetti on top was squashed and the lid to the baked spaghetti on the bottom was squashed even worse (lid was squashed halfway down inside the spaghetti container). When the baked spaghetti containers were opened, all of the cheese and mushrooms were stuck/ melted onto the flat paper lids. It was slightly disappointing and a small inconvenience, but when we went to try to peel the melted cheese and mushrooms off of the paper lid it became even more disappointing because the paper started peeling off with the cheese regardless of how carefully we tried to peel the cheese off. We tried, but there was no separating the cheese from the lid without paper peeling off with it and mixing in with our food. We've never gotten these containers before and have never had an issue with our baked spaghetti containers being squashed before either. I'm thinking maybe different containers need to be used for baked menu items and that would resolve future issues like this. We have always received our baked spaghetti in oval shaped foil containers with "raised" clear plastic lids at other locations and had never had this issue before.Jessica Heun
- Rating 1.01 out of 5 StarsMar 27, 2022The food was terrible. The meatballs looked horrible. I was not going to take a bite. There was very little meat sauce. The breadsticks were not baked. I will never patronize a Fazoli's, again. I threw the food away. I am elderly and on fixed income. I can't afford to throw that much money away.Teresa M
- Rating 1.01 out of 5 StarsMar 25, 2022Your chicken parm Submarino 4.0 is sickening. I can’t believe u have such on your menu. What happened to your chicken sandwich with Panera bread.
chicken on thick penena bread. The small pieces of breaded dog meat was horrible.
3-25-2022 Order ID AAAW5KP8ANB3
I would like a refund.Linda S
- Rating 1.01 out of 5 StarsMar 18, 2022Terrible customer serviceCatherine Harris