Fazoli's Dixie Highway

Rating 4.2
4.2 out of 5 stars
(41 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Dixie Highway

(Displaying 6 out of 41 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The salad we received looked and tasted as if the lettuce was freezer burned, the lemonade was watered down, I didn't receive any breads sticks with my order.
  • Rating 1.0
    1 out of 5 Stars
    They forgot my daughters meal, and our salad was not full all the way it looked liked they threw the salad in the box. When we went back they were rude, and slammed my daughters meal down and pretty much gave the salad back I always go to that fazolis but after this service I will no longer be back THE WORST EXPERIENCE EVER!!!
  • Rating 5.0
    5 out of 5 Stars
    I ordered two entrees and breadsticks from Fazoli's via Door Dash, my boyfriend is working 12 hour shifts this week and I recently shattered my wrist and had surgery, so I'm not able to really cook or drive. Long story short, we received one incorrect entree and no second entree. I called and spoke with the manager, he remade the order which was ready when I arrived at the location and said to contact Door Dash. Since no one from Door Dash contacted me and I wasn't able to get in touch with anyone, he offered to take care of the entrees. It was really good customer service, and I appreciated it quite a bit. Wet get food from there pretty often and just wanted to say thank you!
  • Rating 1.0
    1 out of 5 Stars
    The previous time I went there before this time was awful beyond words. I left a review on google about the store and the district manager Kathy actually emailed me and issued me a free meal voucher for my trouble. I went back tonight and the service wasn't much better... my order was wrong once again and I had to wait. Considering I had a free meal voucher for the order being wrong the first time, then it being wrong again, I thought the manager would issue a refund. No... I love fazolis but this location can't seem to keep my business.
  • Rating 1.0
    1 out of 5 Stars
    Awful customer service. There was no sense of urgency and they charged me twice for the drink I got. When I tried to dispute this the worker got an attitude with me and told me I was wrong. Very disappointed.
  • Rating 4.0
    4 out of 5 Stars
    For to read directions on online order needed two types of dressing

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Louisville, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (502) 933-5212 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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