Fazoli's Madisonville

Rating 3.7
3.7 out of 5 stars
(40 reviews)
10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 10:30 AM - 9:00 PM 11:00 AM - 8:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - All Day
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$5 Lunch everyday until 4pm

Recent Guest Reviews for Fazoli's Madisonville

(Displaying 6 out of 40 reviews)
  • Rating 2.0
    2 out of 5 Stars
    I had downloaded the app and tried to use my free baked spaghetti offer, but could not get the the bar code to come up for the offer, I have tried to use it before and I have a lot of trouble with the internet there. So I ordered lasagna and it was cold. They did bring me a warm one, but took an additional 10 minutes to get. I tried to use my app before and it never works there. I have points on my app, will I ever get them to work? I also requested a senior card which I have requested 2 other times, but they are always out of them. I love the food, but do not like having trouble with the app, it is there to use and I would like a senior card too.
  • Rating 1.0
    1 out of 5 Stars
    First: The girl at the window was very nice and courteous! But our order was wrong. We ordered side salads and they weren't full and the dressings were wrong. Instead of Thousand Island I got House Italian. I don't understand why they fill the cups of soup and the side salads only half full. And for some reason they get the dressings wrong more than right. Wish they didn't do that.
  • Rating 1.0
    1 out of 5 Stars
    Last night for the THIRD time our food was bad and wrong! The side salad was old, turning pink, with a rotten tomato! I love Fazoli's. But this one has gone down hill to the point that no one wants to go there to eat anymore. I hope someone will address the bad food issue before they go out of business!
  • Rating 1.0
    1 out of 5 Stars
    1. Brown lettuce and one slice of parmesan cheese isn’t a Caesar salad. 2. Dirty dishes stacked on both sides of the trash can is poor management and we were unable to place our dishes in proper container. 3. Rude and unprofessional employees. 4. Employees on POS registers are unknowledgeable of the menu and order of operations. 5. Cold food is uncalled for.

    This is my final visit.
  • Rating 1.0
    1 out of 5 Stars
    Cashier was very rude and unwelcoming. We didnt recieve our salads and had to ask fir them after we recieved and ate our food which was not good at all. Pozza.was very greasy and the spaghetti sauce was very watery and had no flavor. Asked for extra breadsticks and was told they would bring them out when they were done baking and never recieved them. Have eaten here many times before and have never had a bad expierence or bad food but I refuse to eat at a place that treats their customers this way.
  • Rating 1.0
    1 out of 5 Stars
    This is the 2nd time I got a bowl of gnocci soup only to get a bowl half empty!!!
    It's ridiculous!
    If they can't fill the bowl I'll stop eating here!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Madisonville, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (270) 844-2338 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Online Takeout Ordering
  • Loyalty App / Rewards Program

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