Fazoli's Nicholasville Italian Restaurant

Recent Guest Reviews for Fazoli's Nicholasville

• Rating 1.0

  1 out of 5 StarsNov 30, 2022
  Waited about 9 minutes before any one took my order turned my truck off waiting for a reply, then had to wait another her 5 minutes before my food was brought to me this survey sucks

  Roger Woods
• Rating 5.0

  5 out of 5 StarsNov 29, 2022
  I can not rave enough about this fazolis. I have been coming here for years with my family as we live close by. This location has done a complete 180 from what it used to be. It is clean, the staff are friendly, and after speaking with the new manager Bill about what he has been trying to accomplish I am nothing if not impressed. Keep it up Bill! You have life long guest's in us.

  Sharon Smouthers
• Rating 5.0

  5 out of 5 StarsNov 22, 2022
  Immediately upon entering the restaurant we were greeted in such a warm & welcoming manner by A’Shari. We didn’t know what we wanted right off but A’Shari made some suggestions that were extremely helpful. There was another young lady working alongside A’Shari that was equally friendly and added to the pleasantness of the visit. Overall the service was top notch…I felt more like I was in a full service restaurant. Additionally, the food was served hot and fresh and had great Italian flavor!

  Karen Hollomon
• Rating 5.0

  5 out of 5 StarsNov 19, 2022
  Spoke with Bill last night about a catering order I would like to do. He went through everything with me helping me make choices and guiding me in the right direction for my event. Thank you Bill!

  S Garcia
• Rating 5.0

  5 out of 5 StarsNov 19, 2022
  Came through the drive thru last night around 10. Was greeted by a friendly voice asking how we were. Got to the window and the gentleman in the black shirt who I think was named Bill said hello with a smile. He joked with us for a second while our card was being processed and got us our food promptly. Great visit and great staff.

  Susie Johnson
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  Came in for a quick bite. Bill took care of me and my wife. Excellent service! Went to give him a tip and told me to leave him a good review instead. We will be back.

  J Robertson
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  We had an awesome experience at Fazoli's. Our cashier/server was da best. Her name was A'shan M. She was so great and was truly the best cashier i have ever seen at fazolis. If it was up to me, I think she would be the CEO of fazolis.

  Josh Murray
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  I was served by Ashan and the service was really good and she was really nice. She made my experience A-okay.

  Jason Law
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  They young lady at Ashari is amazing. She is friendly and able to exude customer service even when it is busy. I was very impressed with her the two times I busted the restaurant

  Chad Burger
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  A'shari M. was great.

  Joseph Sakowich
• Rating 5.0

  5 out of 5 StarsNov 18, 2022
  I went in to go eat. I haven't eaten there in a while because I work to much. But I was told it was under new management. So I gave it a try. A gentleman with a black shirt took me his name was Bill . He was very nice and friendly. I would go back again.

  Ashley Beckman
• Rating 5.0

  5 out of 5 StarsNov 17, 2022
  Great visit to our local fazolis. Bill and Gianna treated us really well.

  G Fitzgerald
• Rating 5.0

  5 out of 5 StarsNov 17, 2022
  So I came in the other day after not coming to this fazolis in several years due to bad service and even worse staff. Walked through the door and was greeted with "welcome to fazolis". I walked to the counter and was standing face to face with the nicest manager I have ever met. I asked him about the location and he told me his name was Bill and he was the new GM of this fazolis and that he was trying to make it the best. Well from what I saw he is going to succeed. I will be back.

  J Gregory
• Rating 5.0

  5 out of 5 StarsNov 16, 2022
  I came in last night around 7. Great food and great staff. Bill and Kyra waited on me and they both seemed happy to be there. Made the experience awesome! Thanks guys.

  Susie Keefe
• Rating 5.0

  5 out of 5 StarsNov 15, 2022
  Came in a little late after a basketball game with my family. Manager was up front taking orders his name was Bill. He was awesome! He helped us choose what to eat and had us laughing the whole time. We have been coming here for awhile now and if this is a sign of the new management then this store is gonna do great. Can't wait to come back and see Bill.

  Linda Collins
• Rating 5.0

  5 out of 5 StarsNov 14, 2022
  Ashari did everything except cook the food.
  Great attitude, great service!

  Bob Moore
• Rating 5.0

  5 out of 5 StarsNov 14, 2022
  Came in to get dinner with family. The wait times here can be long but I love eating here. They are nice and I am always treated well.

  M Joseph
• Rating 5.0

  5 out of 5 StarsNov 11, 2022
  Despite the extra long wait for fast food, I want to commend Kameron for trying extra hard to appease those of us who were waiting. He was incredibly nice, he hustled, and he was truly embarrassed and sorry that everyone had to wait so long. You would be lucky to have more workers who take such pride in their work and are truly concerned about their customers' satisfaction. He was the best thing about our visit. He really deserves some praise from your management.

  Gwen Currens
• Rating 1.0

  1 out of 5 StarsNov 11, 2022
  Put our order in at 6:43 and didn't get our food until 7:22. No clean forks. Asked for some.... still waiting. Breadsticks were cold.

  Gwen Currens
• Rating 1.0

  1 out of 5 StarsNov 10, 2022
  We ordered two of the Chicken Parmigiano at 4:39 and was told to pull forward, at 4:55 the guy the took our order at the window and the same one we paid came out and asked what I had ordered and I had to tell him again what it was, he goes back in and came back out a few minutes later said he fixed it but never apologized about the wait or said we put a few extra bread sticks in there for your wait but it wasn't, I know getting people to show up is hard but the wait and no explanation

  Mark Bales