Fazoli's Paintsville

Rating 3.7
3.7 out of 5 stars
(25 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$5 Lunch Everyday until 4pm

Recent Guest Reviews for Fazoli's Paintsville

(Displaying 6 out of 25 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I will not be returning. I ordered a chicken Alfredo. Instead, I'm brought a spaghetti. I'm not upset as mistakes happen. But when I asked the store employees to make what I ordered, I literally had three of them just stare at me. The employee in the kitchen looked at me and says, 'I already made this.' And I told her I didn't receive it. After I finally convince them to correct the mistake, they tell me they'll bring it to my table. Nearly 15 minutes later, nothing. So I return only to find out that they are all standing there talking and the food I ordered has been sitting out the whole time. Mistakes happen and that's fine but don't teat me like I'm stupid for asking for what I had ordered. Then, get upset with me because I'm mad that my food has gotten hard and dried out. Mistakes happen but disrespect for your customers shouldn't. We will not be returning to this location again. Thank you.
  • Rating 1.0
    1 out of 5 Stars
    The employee at the drive thru window has chewing tobacco in his mouth and I am completely grossed out at the moment. I can hardly imagine how I will ever eat Fazoli’s again.
  • Rating 5.0
    5 out of 5 Stars
    She was very helpful and kind
  • Rating 5.0
    5 out of 5 Stars
    The staff member, Autumn C according to our receipt, we felt went above and beyond to make our experience as wonderful as possible. The counter was out of lids, she noticed this and not only stocked but delivered lids to our table. Autumn also delivered our food and offered to grate fresh parmesan over our food. I was blown away by this simple touch, she delivered a smile and made sure we were well taken care of. Considering this is a restaurant that doesn't have servers, I felt as though she was one. As I'm sitting here typing this, I'm literally watching her take care of other customers and they're laughing, obviously having a good time. I hope something good happens to this employee.
  • Rating 4.0
    4 out of 5 Stars
    Love the food if you can get your order correct
  • Rating 1.0
    1 out of 5 Stars
    Horrible customer service. I stood at the counter for a to go container and all the workers were either sitting down or standing on their phones just starring at me and no one offered help.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Paintsville, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (606) 789-6708 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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Nearby Fazoli's Restaurants

  1. Fazoli's Morehead
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    (606) 784-2063(606) 784-2063
    10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
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