Fazoli's Richmond Ky

Rating 3.8
3.8 out of 5 stars
(56 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials


Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.

Senior Meal

Add a small drink for just $1

Family Meal

Family meals include 8 breadsticks and a family salad. Serves 4.
$4 Off
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.

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Recent Guest Reviews for Fazoli's Richmond Ky

(Displaying 6 out of 56 reviews)
  • Rating 2.0
    2 out of 5 Stars
    While they have great customer service, some of the menu items, are very lacking. Specifically, the side salads. I may have gotten a handful of lettuce, if that. A couple specs of cheese. No croutons. Most of the lettuce was brown. Waste of money. I only noticed when I got back to work. I don't have the time to go back to try to get a replacement.
  • Rating 4.0
    4 out of 5 Stars
    Overall food was good. I ordered family take-out pasta and a baked entree. My food was brought out in two bags. However, when I got home imagine my disappointment to find out we had no breadsticks. Everyone was a little disappointed about those being missing from the order.
  • Rating 1.0
    1 out of 5 Stars
    I was wondering what the policy was for when the store was closed. Is it 10pm or is it 945-950pm? I’ve showed up around that time 4-5 times and no one will take my order.
  • Rating 5.0
    5 out of 5 Stars
    Megan W is a fantasy is employee. I had a question about what I was ordering as your menu was rather ambiguous. I decided that it wasn't important but, megan wanted to find out for my benefit as well as hers. It would've been easy to just skip the inquiry and finish my order s I stated but, she decided to make the situation better and more knowledgeable for both of us. She is what you need to represent great customer service with your company. Everyone working tonight at a bit after 4pm was truly a genuine help as well. I was part of a larger group and they did very well by us. Thank you!
  • Rating 5.0
    5 out of 5 Stars
    Service in the lobby was fantastic. Hot bread was brought to our table by the manager and the cashier was very helpful when we wasnt sure if we ordered the right thing.
  • Rating 3.0
    3 out of 5 Stars
    My experience probably would not be able to put in this box. I'm sure there isn't enough space for it. I don't have a problem with the Richmond location restaurant it's the company in general that I want to put a complaint in about. Since I've been a long time customer, over 24 years, I did not want to put my review on your Facebook page although I considered it. I have previously given you a fantastic review on your Facebook page five years ago. But I've been very disappointed at the way this company has gone in the last several years. Specifically the meals that you keep removing from the menu. The latest one that was removed is the penne Romano that I understand was just removed from my restaurant two weeks ago. I have been eating that for several years since the last one that you removed came off. Since my daughter worked for the company when she was 16 years old, 24 years ago, our family has been a huge and happy customer. But after my experience today and finding out that you took another item off the menu that I liked I will no longer be a customer

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Richmond, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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