Fazoli's Richmond Ky

Rating 3.6
3.6 out of 5 stars
(61 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials


Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.

Senior Meal

Add a small drink for just $1

Family Meal Special

Free Family fresh-tossed pasta or salad with purchase of any family meal.
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.

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Recent Guest Reviews for Fazoli's Richmond Ky

(Displaying 6 out of 61 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The experience a this location on 8-21-2019 at or around 6:15 pm to 6:30 pm was an unpleasant experience. The order was gotten wrong and 2 dishes had to be remade. It was very slow. Then they came out to inform us the order was coming out and realized that the 2 dishes were still not right. We requested a manager and asked for a refund. A refund was given but not sorry, or apology was given for the experience. The manager we spoke to seemed unconcerned of this bad customer service. Unfortunately, I will think twice maybe even 3 times before visiting this location again. A terrible dining or rather non dining experience.
  • Rating 4.0
    4 out of 5 Stars
    Had plastic silverware, (too flimsey) doesn’t work very well with spaghetti.
  • Rating 1.0
    1 out of 5 Stars
    Ordered extra sauce for chicken parm because it is always too dry. Paid for it, asked Shelby W if it was in bag and she said yes. It was not - again. Hadn't been to fazolis for several months because drive thru food is poor quality. Thought I would try again. Disappointed again.
  • Rating 1.0
    1 out of 5 Stars
    I guess they didn’t get the memo of not closing at 10 til closing time.
  • Rating 2.0
    2 out of 5 Stars
    Normally never complain about food from any restaurant especially fazolis because I’ve never really had a major issue there. However today I went and ordered 40$ worth of food. Got home opening bags and i pull out a salad that literally looked like it had been pulled out of the trash. It looked like they gave me whatever was leftover from someone else’s tray. I laughed to myself in disbelief. The other salad i ordered Was normal. i know whoever was bagging the food had to have noticed and sent it out anyway. Or maybe they did pull it out of the trash. I couldn’t eat either one just because of the thought. I tried calling the store i purchased from only to get no answer.
  • Rating 2.0
    2 out of 5 Stars
    While they have great customer service, some of the menu items, are very lacking. Specifically, the side salads. I may have gotten a handful of lettuce, if that. A couple specs of cheese. No croutons. Most of the lettuce was brown. Waste of money. I only noticed when I got back to work. I don't have the time to go back to try to get a replacement.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Richmond, KY. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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