Fazoli's Jackson

Rating 4.3
4.3 out of 5 stars
(116 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - All Day
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$6 Lunch Everyday until 4pm

Recent Guest Reviews for Fazoli's Jackson

(Displaying 6 out of 116 reviews)
  • Rating 5.0
    5 out of 5 Stars
    manager = great customer service
  • Rating 1.0
    1 out of 5 Stars
    Worst customer service I've ever experienced. They couldnt locate my order, instead of making it and waiting a little bit, they made me wait 30 mins. My wait included them complaining about customers coming in at 9pm (closed at 11), complaining about working since 6am, and giving everyone dirty looks as they came in. Ended up paying again, but asking for corporates number so i could get a refund on my paid order. The cashier literally made up some number, expecting us to walk away and her not to have to deal with it. I called it as i was there and it was a random warranty number. They literally made this experience, which would be my first return Fazolis experience in 6 years as the Traverse City location closed, the absolute worst experience of customer service i have every had. I will never return to Fazolis, especially this one.
  • Rating 5.0
    5 out of 5 Stars
    The person cleaning up dishes off tables and giving people bread was such a nice young man. I would come here again just to be waited on by him. He is so cheery and shows that he really cares about the costumers. I was at this shop at 6:30 on August 2nd
  • Rating 1.0
    1 out of 5 Stars
    Been going to Fazoli's for years and this is the first time I was totally disappointed. It was actually the first time, also, that I got the spaghetti with marina sauce. It was a take our order and when I got home , I would of sworn it was a child's portion . The black contain was only about 1/4 filled with spaghetti and sauce. It definitely looked like something was missing.
  • Rating 1.0
    1 out of 5 Stars
    Food was good. I called in the Monday special, for 6.99, a cheese and pepperoni. Picked up at drive through, quoted $25 plus for the order. Apparently they didnt ring it up that way, even though it was made a fact through the call in. I was told on pick up that it wasn't rang up right. I know better, I an the one that called the order in and specifically asked what the special was and the price. The manager had attitude, as well as the drive through worker. Not sure of the hustle they were trying to pull, but sorry you two didnt get to split ten bucks. It was obvious the hustle you two were trying to pull. Shame on you both and I hope you both get fired.
  • Rating 3.0
    3 out of 5 Stars
    Wonderful cuteous staff.
    Ive always been happy with the food I've gotten at many of your locations. Unfortunately not the case today. Ordered penne creamy basil chiicken. Didn't have much flavor and the chicken was very tough, took a lot of chewing. I took it to go so it was too inconvient to take it back.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Jackson, MI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (517) 796-1974 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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