Fazoli's Lansing

Rating 4.3
4.3 out of 5 stars
(131 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - All Day
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$6 Lunch Everyday until 4pm

Recent Guest Reviews for Fazoli's Lansing

(Displaying 6 out of 131 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Poor food quality.
    To much sauce on pizza,
  • Rating 1.0
    1 out of 5 Stars
    My familys experience was horrendous. After receiving the complete wrong order we then brought it upon an employees attention and after being told our correct order would be delivered soon we received half of it 10 mins following they remembered to bring out our other half. Breadsticks were hard and my sons ravioli was still incorrect.
  • Rating 1.0
    1 out of 5 Stars
    If I could give a negative 5 I would. Dirty, in sanitary conditions were the tables and both we sat in. When my family and I ordered food, my husband had to return his twice,. Tell how how Alfredo sauce comes on baked parmigiana chicken. It is mozzarella cheese!!! Not Alfredo sauce twice in a row and when I asked finally why the same crap twice in a now, the answer was.... this is the way it comes now. Poor service, uneducated staff and crappy food.
    Use to be great 2 years ago. What the /&$&& happened?
  • Rating 4.0
    4 out of 5 Stars
    Food and service were excellent. However, you desperately need to replace the drive up speaker! It sounds like Charlie Browns teacher. The employee had a hard time hearing is as well.
  • Rating 1.0
    1 out of 5 Stars
    I gave 1 star because I wasn’t sure if I could give 0. I came in for after my nieces first birthday party, with my family- about 12 of us. We all began to order our food, and as it was coming out everything was going wrong. They messed up my order, and I didn’t have my receipt because I threw it in the waste- so the manager comes out and is extremely rude about the situation. So I just reordered and paid for the pizza breadsticks that I originally ordered, but did not get- again. Her name was Mary. I informed another worker about my experience, Azalia, and asked if it was a manager, she said “yes it is, do you have a problem?” I said yes and a few other people chimed in saying she was rude, and Azalia said “yes I know, I have to work with her”. They forgot my youngest sisters order and my older sisters pizza was extremely old/undercooked. I was asked if I was sure that I wanted the “freshly grated Parmesan cheese” because it wasn’t fresh. I’ve been coming here for almost 20 years and have never had such a horrible experience, especially on such a special day. Definitely won’t be coming back. I work in customer service and have been a server for a long time. I deal with difficult customers, but I and my family were nothing of the sort and the behavior was unbelievable.
  • Rating 2.0
    2 out of 5 Stars
    I recently submitted feedback on a poor experience at this restaurant. In response I recieved an email offering to make it up to me by replacing the food. In the email it asks for me to forward my contact information and gives an email address. Any message I have sent has resulted in a failure message and replying to the original message had the same results.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lansing, MI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (517) 394-0539 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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